Program Administrator Job 2023

Administration Jobs In Kenya.Job Title: Program Administrator, Graduate ProgramsDepartment: Graduate ProgramsReporting to: Associate Manager, Graduate ProgramsJob PurposeOversee Quality Assurance and Control in program management, class administration, and coordination while building and cultivating sustainable key relationships with participants and national and international partners.Main duties and responsibilitiesProgram Management and administration: – Program Logistics and Class Management: Plan and Co-ordinate all logistics as pertains to programs and class management.Program Administration: Management of student files, coordinating of timetable and class scheduling and inform them of exams matters. Working closely with the Business Development team, ensure high-quality standards are maintained in admission processes, invoicing, program material preparation, faculty evaluation, as well as facilities.Student Research Support: Work closely with the Student Research Office for Thesis Supervisor allocation, manage student-supervisor relations and track their progress after completion of coursework by ensuring they attend Research clinics, etc.Program Scheduling and room booking: Booking of SBS rooms and conferenceStudent Relationship Management: Continually devise ways to increase customer experience and deepen participant relationships to maintain lasting client and partnerQuality Assurance and Control: Work closely with quality assurance department to ensure that high standards are maintained throughout the program to ensure a stellar student experience. Responsible for collecting student feedback both formally i.e. through the evaluation forms and informally through interactions with the studentsInternal Business Partnering: Working closely with support departments like finance, cafeteria, marketing, coaching, and other service providers to ensure program logistics are effectively in place to ensure that the programs run as expected Oversee SBS Graduate Programmes: this involves supervision and team leadership, quality assurance and control and student relationship management and support.Faculty involvement: – Faculty Relations: Follow up faculty confirmations, fulfillment of faculty contractual agreements by all stakeholders, ensure timely receipt, of course, outlines and course unit materials, class attendance, faculty payments as well as logistical arrangements for international faculty. Also responsible for organizing faculty review meetings before the programProgram materials: Work with the program lead to ensure faculty submit all program materials in good time.Faculty and program review meetings: Organize faculty and program review meetings before and after the module/trimester. Guest speakers: – Send invitation letters to the selected guest speakers and follow up on their confirmation andHandle guest speaker logistics: This includes parking reservations, hosting, gifts and thank youMaintain and manage the programme guests’ database working closely with the respective stakeholders to avoid overlaps. Managing program guests’ itineraries while in SBS and also collecting the guest speaker’s feedback Budgetary responsibility: – Cost Management and Profitability margins: Manage cost drivers and specific line items as per approved budget to ensure profitability margins are met or exceeded.Collection of fees: Ensure that the SBS program fee payment policies are adhered to and program fees are paid as per approved fee structureDebt collection: Identify and plan a course of action in order to collect any outstanding program debt Business Development: – Network with participants in order to get leads and referrals from Continually generate more business opportunities for growthAlumni relations and internal networking activities: Drive and organize student networking activities such as cocktails and breakfast events.Provide logistical support to the Business Development team for the various marketing activities and events such as open days etc Management Reports: – Internal management reports: Report and discuss activity schedules and plans, submit management reports on coordination activities to the team leader as per agreedPrepare periodic reports g., monthly, quarterly, annually, ad-hoc etc as may be required.Any other tasks that may be assigned. Job RequirementsThe post holder will be required to have and to demonstrate evidence of the following qualifications, attributes, and skills: Bachelor’s degree from a recognized institution.At least 2 years experience in a client-facing role.Ability to work independently and under pressure.Good interpersonal and communication skills.Organized, Time conscious, Proactive, and Takes initiative.Emotional intelligence skills. How To ApplyIf you are interested in the position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting ‘Program Administrator, Graduate Programs’ to the People and Culture Manager, Strathmore University Business School, on by end of the day (5.30 pm) Friday, 12th May 2023.Due to the large number of applications, we may receive, only the shortlisted applicants will be contacted.Please be advised that Strathmore University Business School is an equal opportunity employer and does NOT ask for money from applicants under any circumstances during its recruitment process. Interested applicants are encouraged to exercise caution upon receiving any such interview opportunity that requires payment of any money.N.B: 1.Dont Miss Out On Your Next Job. Let's Have Your CV. Upload Your CV Here. NB: 2. Advance & Grow In Your Career?. Check Out Best short Courses For You.