PROPERTY CARETAKER
Job summary
<p>Oversee daily operations of the residential estate to ensure efficiency and order</p>
Job descriptions & requirements
- Oversee daily operations of the residential estate to ensure efficiency and order
- Conduct routine inspections of buildings, common areas, and facilities
- Ensure proper maintenance of infrastructure including water systems, lighting, drainage, and waste management
- Identify maintenance issues and coordinate timely repairs
- Act as the first point of contact for tenants/residents
- Address and resolve tenant complaints, concerns, and disputes professionally
- Enforce estate rules, policies, and regulations consistently
- Support tenant onboarding and exit processes where applicable
- Supervise and coordinate third-party service providers (e.g., security, cleaning, garbage collection, landscaping)
- Monitor service delivery standards and ensure contractual compliance
- Report any service gaps and recommend improvements
- Schedule and oversee routine and emergency maintenance
- Liaise with contractors and technicians for repair works
- Ensure timely resolution of maintenance requests
- Ensure adherence to safety standards within the estate
- Monitor security operations and report incidents
- Support implementation of emergency procedures and risk mitigation measures
Reporting & Record Keeping
- Maintain accurate records of maintenance activities, tenant issues, and service provider performance
- Prepare periodic reports on estate operations
- Track expenses related to estate management where required
- Diploma in Property Management or a related field
- 4–5 years’ experience in property management, estate operations, or a related role
- Experience managing large residential estates or multi-unit developments is preferred
- Proven experience in handling tenant relations and estate operations
- Strong interpersonal and communication skills
- Problem-solving and conflict resolution abilities
- Good organizational and coordination skills
- Ability to enforce rules firmly but fairly
- Basic administrative and reporting skills
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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