Recoveries Officer

Systematic monitoring and collection of all delinquent cases for watch, sub-standard, doubtful, and loss internally or through external agencies

Recovery management and maintaining default rate at stipulated levels

Circulation of default notices and reminders to loan defaulters.

Drawing payment plans with debtors and keeping their records for audit purposes

Ensuring payment plans are honored by debtors as per the agreement and keeping track of account movement.

Preparing of accurate account level collection report on a monthly basis

Devise means and/or advice on any best way to manage risk exposures in the society.

Attending to members’ inquiries/concerns on matters relating to their defaulted accounts

Enhance Customer relations during debt recovery processes

Develop a comprehensive debt recovery strategy and plan for the Sacco 

Listing of all defaulters with CRB and frequent updates of their records

Assigning members’ loan accounts in default to debt collectors.

Manage relations and direct follow-up with external credit service providers i.e. Debt collectors, Tribunal lawyers, valuers, auctioneers, private investigators etc. and ensure they perform their functions optimally

Ensure timely and accurate defaulters reporting for management decision-making on the Non-performing loans

Any other duty assigned by the management from time to time.

Familiar with Sacco laws and regulations

A person of integrity, team player with effective communication skills

Excellent in analytical, interpersonal and team management skills

Sacco lending experience

A proactive person and have initiative.

A firm and assertive character. 

Qualifications and Experience

A Business related degree or its equivalent from a recognized institution.

CPA Part 2 (Sec. IV)

Professional Qualification in credit management will be an added advantage.

At least 3 years’ experience in debt recovery in a financial institution.

How to Apply:

Interested and qualified applicants are requested to submit their application letter and CV only to shofco.sacco@shofco.org by 30th September 2025.

Any applications received after the closing date shall not be accepted.