SACCO DIRECT SALES REPRESENTATIVES

ROLES

a.   Market and sell SACCO financial products such as loans, savings accounts, and other related services to both new and existing members.

b.   Identify and generate leads for SACCO membership and increase product uptake.

c.    Conduct presentations to explain product benefits and support membership growth.

d.   Build and maintain strong relationships with customers to boost loyalty and trust.

e.    Meet sales targets consistently and work independently or as part of a team.

f.     Provide after-sales support and resolve customer inquiries or complaints to ensure satisfaction.

g.   Collect and report feedback on customer needs and market trends to SACCO management.

h.   Maintain accurate sales records and client data for transparency and reporting.

REQUIREMENTS

1. A certificate or diploma in Sales and Marketing, Business, or related fields.
2. Proven experience in sales, especially in financial services or SACCOs is highly valued. At least 2 years’ experience.
3. Excellent communication, negotiation, and interpersonal skills enabling effective customer interaction.
4. A self-driven, goal-oriented mindset with the ability to work independently and meet deadlines.
5. Strong problem-solving skills and a customer-centric approach.
6. Ability to work well in teams and adapt to dynamic environments is important.