Sales and Marketing
Job summary
The Sales & Marketing Officer is responsible for generating new business, managing client relationships, and promoting the company’s travel services. The role includes identifying sales opportunities, preparing proposals, and implementing marketing activities to grow revenue and strengthen the company’s brand.
Job descriptions & requirements
· Identify and pursue new business opportunities including corporate companies, NGOs, SMEs, and individual travelers.
· Generate leads through cold-calling, networking, social media outreach, and relationship-building.
· Maintain and grow existing client accounts by providing timely, professional, and quality service.
· Present and pitch travel solutions tailored to client needs.
· Negotiate corporate rates, group fares, hotel rates, and other travel-related deals.
· Prepare proposals when required.
· Follow up on pending deals and close sales consistently.
· Create marketing materials including newsletters, digital brochures, and travel promotions.
· Conduct market research to understand travel trends, competitor pricing, and new opportunities.
· Handle customer complaints professionally and ensure client satisfaction.
Important safety tips
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