Social Media Executive & ITM Representative at NCBA Group
JobWebKenya
Marketing & Communications
Job Summary
Job Description/Requirements
Job Description (adsbygoogle = window.adsbygoogle || []).push({}); The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.Job Purpose StatementResponsible for acting as a liaison between customers and NCBA Bank to resolve customer complaints primary via media channels such as: Social Media: Facebook, Twitter, LinkedIn, InstagramDigital Assets: Intranet and WebsiteOther Channels: WhatsApp Groups, Skype, HangoutsAs well as handling intelligence teller machineLive chatBack up for inbound team Ideal Job SpecificationsAcademic: Graduate LevelDesired work experience: 2 years Banking experience or equivalentBank teller experience
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