SSA KE Service Point Advisor - Leave Cover- Nakuru
DHL Kenya
Today
Job descriptions & requirements
ABOUT THE COMPANY
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport, to industrial supply chain management. With about 400,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as "The logistics company for the world."
JOB SUMMARY
Skills/QualificationsTyping skills (at least 50wpm preferable)Telephone skills (excellent)Conflict resolution skillscommunication skillsNegotiation and interpersonal skills (excellent)Sound customer relationship experienceStrong understanding of customer service and operationsMental alertnessAssertivenessGeographical knowledgePrevious experience in Retail Points of Sales, Sales or Customer Services
REQUIRED SKILLS
After sales, Customer service, Office administration, management
REQUIRED EDUCATION
Diploma, Associate's degree
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
