TRAINING MANAGER
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Job summary
<p>Total Security Surveillance Ltd is a reputable and fast-growing provider of integrated private security solutions in Kenya. To strengthen our Training Academy and ensure operational excellence across all deployments, we are seeking to recruit a Training Manager.</p>
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
5 years
Job descriptions & requirements
Key Responsibilities
The Training Manager will play a strategic role in shaping the skills, efficiency, and professionalism of our security personnel. Responsibilities include, but are not limited to:
Recruitment, Vetting, and Onboarding
Lead the recruitment and selection of security personnel, ensuring alignment with the company’s standards and PSRA regulations.
Conduct thorough background checks, vetting, and verification of prospective guards.
Oversee the onboarding process, ensuring new recruits are effectively inducted into company policies, culture, and operational procedures.
Training Program Design and Development
Develop, implement, and continuously update comprehensive training programs for guards and security staff.
Ensure all training syllabus are aligned with PSRA requirements and incorporate emerging security trends, best practices, and technological advancements.
Integrate specialized training modules for high-risk operations, VIP protection, emergency response, and customer service.
On-the-Job and Practical Training
Organize and deliver regular on -the- job training sessions, simulations, and practical exercises to reinforce classroom learning.
Conduct scenario-based drills to assess guard readiness for real-life security incidents.
Ensure that all personnel demonstrate competency in the use of security tools, alarm systems, access control technologies, and surveillance equipment.
Performance Monitoring and Follow-Up
Establish a structured system to monitor and evaluate the performance of guards post-training.
Provide coaching, mentorship, and refresher training to address identified skill gaps.
Maintain detailed training records and performance assessments for all security staff.
Curriculum Review and Compliance
Consistently review and update the training syllabus to meet evolving PSRA standards and regulatory requirements.
Incorporate lessons learned from field operations, incident reports, and industry developments into training content.
Ensure that all programs meet national security standards and promote operational efficiency.
Strategic Planning and Leadership
Advise senior management on training needs and strategic development of human resources in security operations.
Identify emerging threats, industry trends, and technology innovations to enhance the capabilities of security personnel.
Develop key performance indicators (KPIs) to measure training effectiveness and operational impact.
Collaboration and Stakeholder Engagement
Coordinate with operations, client management, and control room teams to ensure training is relevant and practical.
Foster relationships with industry partners, PSRA, and other security stakeholders for knowledge sharing and professional development.
Health, Safety, and Emergency Preparedness
Ensure all guards are trained in first aid, fire safety, emergency response, and crowd management.
Monitor compliance with occupational health and safety standards during all training activities.
Requirements
Proven experience designing and delivering training programs for security personnel.
Minimum 5 years’ experience at a managerial level in the private security industry.
Bachelor’s degree in Security Studies, Criminology, or a related field.
Work experience in GSU, National Youth Service (NYS), Military, or Police will be an added advantage.
Registration with NITA or PSRA is an advantage.
Strong leadership, communication, and organizational skills.
Proficiency in computer applications relevant to training management and reporting.
How to Apply
Interested candidates meeting the above criteria should submit their applications and CVs to:
hr@totalsecuritykenya.com
Only shortlisted candidates will be contacted.
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