Customer Service & Support Jobs in Kenya

Greet and welcome guests in a warm and professional manner

Lead and supervise the host team to ensure smooth front desk operations

Oya Microcredit Ltd is a fast-growing microfinance institution committed to providing accessible and customer-focused financial solutions to individuals and SMEs. We pride ourselves on professionalism, integrity, and delivering exceptional customer service. We are seeking a proactive and customer-oriented Call Center Officer to join our team. ...

A busy specialist outpatient clinic in Nairobi is seeking an experienced and motivated individual to join our team as a Receptionist / Customer Care Executive. The successful candidate will play a central role in ensuring smooth clinic operations and delivering exceptional patient experience.

As a Call Center Agent, you are the vital link between Motorspeed, our clients, and their customers. You will manage the heart of our daily operations: confirming orders, resolving delivery hurdles in real-time, and ensuring every customer has a seamless experience.

Orchidhr’s is seeking a proactive and customer-focused Customer Success Executive to serve as the first point of contact for our customers. This role is ideal for someone who is passionate about delivering excellent service, building strong client relationships, and ensuring timely resolution of customer inquiries and issues.

We’re looking for a friendly and reliable Customer Care Representative to support our customers and deliver a great experience. In this role, you’ll handle customer questions, resolve issues, and provide accurate information through phone, email, or chat. The ideal candidate is a strong communicator, patient, solution-oriented, and comfortable work

We are currently seeking a Spa Receptionist. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience.

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Receive and engage clients with professionalism, empathy, and discretion.

The role will maintain existing dosing and dosing control equipment, install new ones and respond to challenges in customer/end-user facilities

The Ideal candidate should have experience in export-import processes, strong problem-solving skills, and a customer-focused approach.