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Full time Customer Service & Support Jobs in Kenya

65 Jobs Found

Customer service & support full time jobs offer a range of opportunities with 65 current job vacancies. The demand for these roles is moderate, including positions like Customer Service & Sales Assistant, Dispatch Agent, and Sales & Operations Assistant. These positions provide avenues for individuals to work and excel in various industries, ensuring a steady scope for career development.

Salary & Benefits

For roles that list pay, typical pay ranges from KES 30,000 to KES 30,000 per month among roles that advertise a salary. Senior roles can earn upwards of KES KSH 45,000. Common benefits in this sector often include high commissions, competitive base salary, and a potential equity package.

Skills & Experience

A diploma is the most common requirement, with bachelors also accepted. Key tools relevant to this field include CRM systems. Critical soft skills such as communication, problem-solving, and attention to detail are frequently sought by employers. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at mid level, providing opportunities for mid-career professionals.

Key Responsibilities & Tasks

Junior roles typically involve tasks such as responding to customer queries to ensure efficient service delivery. Senior roles are responsible for more complex duties, often dealing with advanced problem-solving and strategic decision-making to improve customer service operations.

Industries & Companies

The top industries actively recruiting include banking, finance & insurance, recruitment, and advertising, media & communications. Notably, BrighterMonday Consulting is a key player actively hiring in this field. There is a diverse mix of employers seeking to fill positions, ensuring that opportunities are available across different sectors.

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AFRICAN LABOUR SOLUTIONS

Nairobi Full Time Confidential

Customer Service & Support

1 month ago

AFRICAN LABOUR SOLUTIONS

Support the Contact Centre team by planning, coordinating, and supervising daily operations.

Easy apply

JAWABU HR CONSULTANCY SERVICES LIMITED

Rest of Kenya Full Time KSh 60,000 - 75,000

Customer Service & Support

1 month ago

JAWABU HR CONSULTANCY SERVICES LIMITED

We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.

Easy apply

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JAWABU HR CONSULTANCY SERVICES LIMITED

Nairobi Full Time KSh 90,000 - 105,000

Customer Service & Support

1 month ago

JAWABU HR CONSULTANCY SERVICES LIMITED

We are seeking a highly skilled and detail-oriented Chinese Translator to join our construction team. The successful candidate will facilitate effective communication between Chinese-speaking staff and local employees, contractors, suppliers, and other stakeholders.

Easy apply

JAWABU HR CONSULTANCY SERVICES LIMITED

Rest of Kenya Full Time KSh 45,000 - 60,000

Customer Service & Support

1 month ago

JAWABU HR CONSULTANCY SERVICES LIMITED

We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.

Easy apply

iHR Consulting Ltd

Nairobi Full Time Confidential

Customer Service & Support

1 month ago

iHR Consulting Ltd

Respond promptly and professionally to customer enquiries and service requests via phone, email, and other communication channels.

Easy apply

Employd Staffing Solutions Ltd

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

1 month ago

Employd Staffing Solutions Ltd

Are you passionate about customer service and retail? We are looking for an energetic and friendly Shop Attendant to join our team, assist our customers, and keep our store looking its best.

Easy apply

JAWABU HR CONSULTANCY SERVICES LIMITED

Rest of Kenya Full Time KSh 45,000 - 60,000

Customer Service & Support

1 month ago

JAWABU HR CONSULTANCY SERVICES LIMITED

We are seeking a highly organized and detail-oriented Customs Clearance Officer to join our team. The successful candidate will be responsible for coordinating and managing import and export customs clearance processes, ensuring compliance with Kenyan customs regulations, and facilitating the timely clearance of cargo.

Easy apply

JAWABU HR CONSULTANCY SERVICES LIMITED

Nairobi Full Time KSh 45,000 - 60,000

Customer Service & Support

1 month ago

JAWABU HR CONSULTANCY SERVICES LIMITED

This position supports management and regional sales teams by coordinating sales follow-up, maintaining customer information, monitoring store progress, preparing reports, managing WhatsApp communications, and ensuring smooth operational coordination.

Easy apply

JAWABU HR CONSULTANCY SERVICES LIMITED

Nairobi Full Time KSh 45,000 - 60,000

Customer Service & Support

1 month ago

JAWABU HR CONSULTANCY SERVICES LIMITED

A fast-growing Renewable Energy and Energy Storage Company is expanding its operations in Kenya and is seeking a reliable, organized, and safety-conscious Warehouse Keeper / Forklift Operator to support our warehouse operations. This role is ideal for an experienced warehouse professional with proven forklift operating

Easy apply

Pam Nail Art

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

1 month ago

Pam Nail Art

A Salon Customer Care representative is responsible for creating a positive experience for clients by providing friendly and professional service. Key duties include welcoming customers, scheduling appointments, answering phone calls and messages, handling inquiries and complaints, processing payments, maintaining customer records, promoting salon.

Easy apply

POWERVISION CONSULTANCY

Nairobi Full Time KSh 150,000 - 200,000

Customer Service & Support

1 month ago

POWERVISION CONSULTANCY

Our client a leading supplier of Ready-Mix Concrete and construction materials, is seeking to recruit a highly experienced, commercially minded, and customer-focused professional to join our team as a Commercial & Customer Service Manager. Send application to jobs@powervision.co.ke

Easy apply

AFRICAN LABOUR SOLUTIONS

Nairobi Full Time Confidential

Customer Service & Support

1 month ago

AFRICAN LABOUR SOLUTIONS

General Purpose Our client, a medical clinic, is seeking to hire a Customer Experience & Billing Assistant who will be responsible for managing patient interactions, maintaining accurate records, and ensuring smooth billing processes.

Easy apply

Zevra Gray Ltd

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

1 month ago

Zevra Gray Ltd

Zevra Gray Limited is seeking a proactive, customer-focused Customer Service Agent to support users of our digital lending platform. The successful candidate will be responsible for assisting customers throughout their lending journey, resolving inquiries, handling complaints, providing product information, and ensuring an excellent customer exp

Easy apply

Futureinno Digital Tech Limited

Kenya Full Time KSh 15,000 - 30,000

Customer Service & Support

1 month ago

Futureinno Digital Tech Limited

The role of telephone-based debt collection offers significant growth potential; it effectively hones communication, negotiation, and persuasion skills, enabling job seekers to rapidly master efficient communication techniques and enhance their overall capabilities in conflict resolution and client interaction.

Easy apply

STOCKFLOW LTD

Nairobi Full Time KSh 30,000 - 45,000

Customer Service & Support

1 month ago

STOCKFLOW LTD

Own the customer experience at Stockflow - guide every shop owner from sign-up to success, drive activation, and turn free trials into loyal subscribers. Grow into a customer success leader as we scale.

Easy apply

JAWABU HR CONSULTANCY SERVICES LIMITED

Nairobi Full Time KSh 15,000 - 30,000

Customer Service & Support

1 month ago

JAWABU HR CONSULTANCY SERVICES LIMITED

We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .

Easy apply

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