Full time Customer Service & Support Jobs in Kenya

Responsible for developing, coordinating, and delivering security training programs to security personnel to ensure they have the knowledge, skills, discipline, and professionalism required to perform their duties effectively. The role involves conducting practical and classroom-based training, assessing staff performance.

Responsible for overseeing and coordinating security operations, personnel, and procedures to ensure the safety and security of the organization’s premises, employees, clients, visitors, and assets. The role involves supervising security officers, conducting regular inspections, responding to incidents and maintaining security standards.

Conduct high-volume outbound calls to prospective customers using company-provided lead lists.

Nairobi-based pet care SME is hiring a passionate Customer Service Officer! We offer quality pet products, grooming, boarding, vet support, and professional care. Seeking a warm, enthusiastic communicator with customer service experience and comfort handling pets. Join our team to create memorable experiences for clients and their pets.

We are seeking a proactive, organized Call Center & Logistics Assistant to handle customer inquiries and bookings, coordinate daily laundry pickups and deliveries, support riders, and maintain accurate records. The ideal candidate ensures exceptional customer service while driving business growth.

The paid internship programme lasts one month. Upon successful completion interns are offered a full-time contract and deployed to new locations across Kenya

The Client Service Executive is responsible for ensuring excellent client experience from campaign initiation to completion, while also supporting revenue growth through upselling and identifying opportunities within existing client accounts. This role manages client communication, project tracking, reporting, and ensures all client requests ar ...

You'll create and optimise product listings, track performance KPIs, and support our Marketplace Manager in scaling our accounts across Amazon, eBay, and other key European platforms.

They have invested in modern digital finance processes to improve control, speed, and accuracy, particularly in stock costing and purchase order compliance. They value trust and transparency and work closely with offshore support teams to deliver timely, well-coordinated services.

The role requires excellent communication skills, a customer-focused mindset, and the ability to build lasting client relationships while contributing to the company's sales growth.

The Customer Experience Intern will support the Customer Experience function in ensuring that partner organizations and entrepreneurs receive timely, responsive, and high-quality support while using Somo's digital platforms. The intern will gain practical experience in customer support, digital platform adoption, stakeholder engagement, data ma ...

Preparing and sending daily reports on branch sales and collections

The Customer Care/Receptionist is responsible for providing compassionate, professional, and efficient front-office support to clients, bereaved families, visitors, and other stakeholders. The role serves as the first point of contact for the funeral home and plays a critical role in creating a respectful, supportive, and reassuring client expe ...

Support the Contact Centre team by planning, coordinating, and supervising daily operations.

We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.

We are seeking a highly skilled and detail-oriented Chinese Translator to join our construction team. The successful candidate will facilitate effective communication between Chinese-speaking staff and local employees, contractors, suppliers, and other stakeholders.