Full time Customer Service & Support Jobs in Kenya
Customer service & support full time jobs offer a range of opportunities with 65 current job vacancies. The demand for these roles is moderate, including positions like Customer Service & Sales Assistant, Dispatch Agent, and Sales & Operations Assistant. These positions provide avenues for individuals to work and excel in various industries, ensuring a steady scope for career development.
Salary & Benefits
For roles that list pay, typical pay ranges from KES 30,000 to KES 30,000 per month among roles that advertise a salary. Senior roles can earn upwards of KES KSH 45,000. Common benefits in this sector often include high commissions, competitive base salary, and a potential equity package.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Key tools relevant to this field include CRM systems. Critical soft skills such as communication, problem-solving, and attention to detail are frequently sought by employers. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at mid level, providing opportunities for mid-career professionals.
Key Responsibilities & Tasks
Junior roles typically involve tasks such as responding to customer queries to ensure efficient service delivery. Senior roles are responsible for more complex duties, often dealing with advanced problem-solving and strategic decision-making to improve customer service operations.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, recruitment, and advertising, media & communications. Notably, BrighterMonday Consulting is a key player actively hiring in this field. There is a diverse mix of employers seeking to fill positions, ensuring that opportunities are available across different sectors.
AFRICAN LABOUR SOLUTIONS
Customer Service & Support
1 month ago
Support the Contact Centre team by planning, coordinating, and supervising daily operations.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.
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JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
We are seeking a highly skilled and detail-oriented Chinese Translator to join our construction team. The successful candidate will facilitate effective communication between Chinese-speaking staff and local employees, contractors, suppliers, and other stakeholders.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.
iHR Consulting Ltd
Customer Service & Support
1 month ago
Respond promptly and professionally to customer enquiries and service requests via phone, email, and other communication channels.
Employd Staffing Solutions Ltd
Customer Service & Support
1 month ago
Are you passionate about customer service and retail? We are looking for an energetic and friendly Shop Attendant to join our team, assist our customers, and keep our store looking its best.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
We are seeking a highly organized and detail-oriented Customs Clearance Officer to join our team. The successful candidate will be responsible for coordinating and managing import and export customs clearance processes, ensuring compliance with Kenyan customs regulations, and facilitating the timely clearance of cargo.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
This position supports management and regional sales teams by coordinating sales follow-up, maintaining customer information, monitoring store progress, preparing reports, managing WhatsApp communications, and ensuring smooth operational coordination.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
A fast-growing Renewable Energy and Energy Storage Company is expanding its operations in Kenya and is seeking a reliable, organized, and safety-conscious Warehouse Keeper / Forklift Operator to support our warehouse operations. This role is ideal for an experienced warehouse professional with proven forklift operating
Pam Nail Art
Customer Service & Support
1 month ago
A Salon Customer Care representative is responsible for creating a positive experience for clients by providing friendly and professional service. Key duties include welcoming customers, scheduling appointments, answering phone calls and messages, handling inquiries and complaints, processing payments, maintaining customer records, promoting salon.
POWERVISION CONSULTANCY
Customer Service & Support
1 month ago
Our client a leading supplier of Ready-Mix Concrete and construction materials, is seeking to recruit a highly experienced, commercially minded, and customer-focused professional to join our team as a Commercial & Customer Service Manager. Send application to jobs@powervision.co.ke
AFRICAN LABOUR SOLUTIONS
Customer Service & Support
1 month ago
General Purpose Our client, a medical clinic, is seeking to hire a Customer Experience & Billing Assistant who will be responsible for managing patient interactions, maintaining accurate records, and ensuring smooth billing processes.
1 month ago
Zevra Gray Limited is seeking a proactive, customer-focused Customer Service Agent to support users of our digital lending platform. The successful candidate will be responsible for assisting customers throughout their lending journey, resolving inquiries, handling complaints, providing product information, and ensuring an excellent customer exp
Futureinno Digital Tech Limited
Customer Service & Support
1 month ago
The role of telephone-based debt collection offers significant growth potential; it effectively hones communication, negotiation, and persuasion skills, enabling job seekers to rapidly master efficient communication techniques and enhance their overall capabilities in conflict resolution and client interaction.
STOCKFLOW LTD
Customer Service & Support
1 month ago
Own the customer experience at Stockflow - guide every shop owner from sign-up to success, drive activation, and turn free trials into loyal subscribers. Grow into a customer success leader as we scale.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .
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