Full time Customer Service & Support Jobs in Kenya

Customer service & support - 🇰🇪 Customer Support Specialist Job– NairobiI'm currently supporting a client in Nairobi, Kenya, with an urgent Customer Support hiring project. We are looking for Customer Support Specialists who will play an important role in delivering an excellent customer experience, assisting customers with their questions and concerns, and ensuring every interaction is handled professionally and with care. W...

Customer service & support - Overall Responsibility Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient experience standards. Key Responsibilities: Support the delivery of excellent patient and customer experience across the facility.Welcome, guide, and assist patients and vi...

Customer service & support - Ujima is hiring for the above position. To apply, send your CV and a brief cover letter to the Email provided. Subject line: "Employment – Position – Location" or "Internship – Position – Location"Example: "Internship – Bookkeeper – Kisumu" Ujima is hiring for the above position. To apply, send your CV and a brief cover letter to the Email provided. Subject line: "Employment – Position – Location"...

Customer service & support - Kenya Builders & Concrete Company Ltd is seeking an Accounts Manager to build and maintain strong client relationships, drive client satisfaction and loyalty, identify new business opportunities and support mutual growth within the construction industry. The role requires strategic thinking, effective communication and proactive problem-solving. KEY DUTIES / RESPONSIBILITIES Client Relationship Ma...

Customer service & support - Assistant Manager Customer Service Job Overview The Assistant Manager Customer Service at AAR Insurance Kenya Ltd is responsible for ensuring timely and effective resolution of customer queries, complaints, and concerns across various service channels while maintaining high standards of customer service. The role involves leading training, coaching, and empowerment initiatives to enhance service d...

Customer service & support - Job specifications: Qualifications Ability to work under pressure and long hours.Ability to up sell and inform our guest on new menu product.Must be a team player.Must be customer-oriented.Must have proper planning skills.Must have Point of Sale skills.Should have inter-personal skills.Flexible and accommodative.Must be result oriented, self-driven, articulate and pro-active. Duties and Responsibi...

Customer service & support - The Customer Success Associate oversees the entire customer lifecycle, from raising awareness and ensuring prompt, complete payments. You are responsible for attracting and retaining customers by delivering excellent service, quickly resolving issues and supervising the maintenance of high standards of sanitation and hygiene by customers and our waste collections team. The role ultimately involves...

Customer service & support - Job Summary As a Telesales Agent you will be responsible for contacting potential and existing customers over the phone to promote and sell the client's services, aiming to generate leads and close sales by actively listening to customer needs, presenting services, addressing concerns and negotiating deals to meet sales target. Job Details Use persuasion skills to sell products and services to pot...

Customer service & support - Job specifications: Qualifications Ability to work under pressure and long hours.Ability to up sell and inform our guest on new menu product.Must be a team player.Must be customer-oriented.Must have proper planning skills.Must have Point of Sale skills.Should have inter-personal skills.Flexible and accommodative.Must be result oriented, self-driven, articulate and pro-active. Duties and Responsibi...

Customer service & support - Location: Nairobi, Kenya (On-site) Employment Type: Full-time Shift Pattern: Rotational shifts (Day & Night shifts, Weekends, and Holidays) Experience Level: Entry-level candidates and fresh graduates are welcome to apply; previous customer service, call centre, or BPO experience is an added advantage. About TeleperformanceTeleperformance is a global leader in business process outsourcing (BPO) an...

Customer service & support - We are Hiring #BilingualCustomerServiceAgents #FRENCH #ENGLISH We are looking for skilled Customer Service agents for French and English with experience working in a call center setting/environment. Do you speak French and English fluently? shoot your shot! Forward it to someone you know! French and English We are Hiring #BilingualCustomerServiceAgents #FRENCH #ENGLISH We are looking for skilled C...

Customer service & support - JOB PURPOSE To serve as the primary point of contact for patients, visitors, and stakeholders, providing professional reception, patient support, and administrative services. The Front Office Executive will ensure smooth patient flow, accurate information management, effective communication, and a positive patient experience in line with organizational standards and healthcare regulations. KEY RES...

Customer service & support - Scheduler 📍 Location: On-site 🕒 Schedule: Monday to Friday, 4:00 PM to 9:00 AM CST | Saturday & Sunday, 24-hour coverage (CST) About the Role We are looking for a highly organized and proactive Scheduler to ensure continuous service coverage by coordinating caregiver schedules and responding quickly to changes, absences, and emergencies. This role is essential in maintaining uninterrupted client...

Customer service & support - Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times. Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to: - Check in the arriving guest...

Customer service & support - What We Are Looking For A strong appreciation for, or hands-on experience with, diverse fashion trendsExperience working with any retail commerce platformsFamiliarity with CRM, e.g., Gorgias and Gorgias AI, or any similar customer support softwareExperience using ShopifyProven experience providing email-based customer supportExcellent written and verbal communication skillsStrong problem-solving a...

Customer service & support - Overall Responsibility Support the Customer Experience team in delivering a positive patient experience by assisting with patient engagement, feedback collection, service recovery, customer communication, and monitoring patient experience standards. Key Responsibilities: Support the delivery of excellent patient and customer experience across the facility.Welcome, guide, and assist patients and vi...