Full time Customer Service & Support Jobs in Kenya
Customer service & support full time jobs offer a range of opportunities with 65 current job vacancies. The demand for these roles is moderate, including positions like Customer Service & Sales Assistant, Dispatch Agent, and Sales & Operations Assistant. These positions provide avenues for individuals to work and excel in various industries, ensuring a steady scope for career development.
Salary & Benefits
For roles that list pay, typical pay ranges from KES 30,000 to KES 30,000 per month among roles that advertise a salary. Senior roles can earn upwards of KES KSH 45,000. Common benefits in this sector often include high commissions, competitive base salary, and a potential equity package.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Key tools relevant to this field include CRM systems. Critical soft skills such as communication, problem-solving, and attention to detail are frequently sought by employers. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at mid level, providing opportunities for mid-career professionals.
Key Responsibilities & Tasks
Junior roles typically involve tasks such as responding to customer queries to ensure efficient service delivery. Senior roles are responsible for more complex duties, often dealing with advanced problem-solving and strategic decision-making to improve customer service operations.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, recruitment, and advertising, media & communications. Notably, BrighterMonday Consulting is a key player actively hiring in this field. There is a diverse mix of employers seeking to fill positions, ensuring that opportunities are available across different sectors.
Oasis Outsourcing
Customer Service & Support
Yesterday
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