Full time Customer Service & Support Jobs in Kenya
Customer service & support full time jobs offer a range of opportunities with 54 current job vacancies. The demand for these roles is moderate, including positions like CUSTOMER SERVICE EXECUTIVE, Collections Agent, and Customer Service Officer. These positions provide avenues for individuals to work and excel in various industries, ensuring a steady scope for career development.
Salary & Benefits
For roles that list pay, typical pay ranges from KES 30,000 to KES 30,000 per month among roles that advertise a salary. Senior roles can earn upwards of KES KSH 45,000. Common benefits in this sector often include high commissions, competitive base salary, and a potential equity package.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Most roles ask for 3 years of experience, with some requiring 2 years. Roles are mostly at mid level, providing opportunities for mid-career professionals.
Key Responsibilities & Tasks
Senior roles are responsible for more complex duties, often dealing with advanced problem-solving and strategic decision-making to improve customer service operations.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, recruitment, and shipping & logistics. Notably, Optimise Outsourcing is a key player actively hiring in this field. There is a diverse mix of employers seeking to fill positions, ensuring that opportunities are available across different sectors.
Capen Credit Limited
Customer Service & Support
3 weeks ago
Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a disciplined, persistent, and results-oriented Recovery Officer Intern to support the recovery of long-outstanding and defaulted loan accounts.
Capen Credit Limited
Customer Service & Support
3 weeks ago
Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a confident, customer-focused, and results-oriented Call Center Agent Intern to support customer follow-up, loan collections, and portfolio performance.
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Capen Credit Limited
Customer Service & Support
3 weeks ago
Capen Credit Limited is a non-deposit-taking microfinance company providing accessible business financing to entrepreneurs. We are looking for a detail-oriented, analytical, and trustworthy Verification Officer Intern to support customer verification, credit risk management, and fraud prevention.
Doulas by the Bay (DBB)
Customer Service & Support
3 weeks ago
The ideal candidate communicates naturally and compassionately, pays close attention to details, and can confidently manage multiple conversations without making families feel rushed or overlooked.
Customer Service & Support
3 weeks ago
The Retail Sales & Service Officer (Teller) is responsible for providing frontline customer service in foreign exchange, money remittance, and cash handling operations.
Customer Service & Support
3 weeks ago
The Teller Supervisor is responsible for supporting the Branch Manager in ensuring smooth branch operations, maintaining compliance with regulatory and internal policies, driving operational efficiency, leading frontline staff, and delivering excellent customer service.
Atlas Contact Centers
Customer Service & Support
3 weeks ago
The CSR is responsible for providing professional and quality customer service both internally and externally. The CSR will be responsible for customer support across multichannel customer touch points.
POWERVISION CONSULTANCY
Customer Service & Support
3 weeks ago
seeking to recruit a highly aggressive, results-oriented and self-driven Key Accounts Manager to drive the growth of our quarry products and strengthen relationships with key customers. successful candidate will be responsible for the end-to-end management of key customer accounts.
Strategic Deposit Taking Sacco LTD (STDSL)
Customer Service & Support
3 weeks ago
The Lead support desk in handling Sacco Member Complaints, Inquiries and Passing information to members.
Jaysur Cognitive Management Limited
Customer Service & Support
1 month ago
Our client, a growing fintech company, is seeking an experienced Debt Collection Team Leader to lead, manage, motivate and guide the team to achieve collection targets while ensuring compliance with company policies and regulatory requirements.
NFT Consult
Customer Service & Support
1 month ago
**30-word version:** Our client is a leading manufacturing company serving local and international markets. They seek an Export Junior Associate – Customer Service to support customer relations, order coordination, export sales, and delivery execution.
The Aspire Investments
Customer Service & Support
1 month ago
Aspire Investments is seeking a professional, friendly, and organized Receptionist to manage front-desk activities and provide administrative support to the team. The ideal candidate should have strong communication skills, a welcoming personality, and the ability to handle clients, calls, and office tasks efficiently in a fast-paced real estate.
Freeman Glow Enterprises
Customer Service & Support
1 month ago
Freeman Glow Enterprises is seeking a friendly, organized, and professional Front Desk Assistant to manage reception duties and provide general administrative support to the office. The role involves welcoming visitors, handling calls and inquiries, maintaining office records, coordinating appointments, and supporting office operations.
FOCUSED HUMAN RESOURCE SOLUTIONS LIMITED
Customer Service & Support
1 month ago
Waiter Position – Ruaka Job Title: Waiter Location: Ruaka Salary: Ksh 18,000 per month We are looking for a professional, friendly, and customer-focused Waiter to join our team in Ruaka.
1 month ago
Our client is a premium lifestyle and concierge business focused on delivering personalised services, experiences and lifestyle solutions to its members. They are built around exceptional service, trusted relationships, discretion and a deep understanding of each member's individual needs and preferences. As the business continues to grow, ...
AFRICAN LABOUR SOLUTIONS
Customer Service & Support
1 month ago
Handle patient registration, appointment scheduling, check-ins, and check-outs
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