Customer Service & Support Jobs in Kenya

We are looking for agents to make outbound calls to business owners in the U.S. The goal of each call is to introduce marketing services and schedule a follow-up appointment with a sales specialist. The company helps blue-collar businesses (roofers, plumbers, contractors, etc.) improve their ranking on Google so they can get more customers.

Successful candidates will assist in executing system-based trading and investment operations under supervision. Success in this role depends more on discipline and the ability to follow structured systems than prior experience. Training will be provided.

Welcome and assist customers in a warm and professional manner

Welcome and attend to visitors and clients in a courteous and professional manner.

Receive incoming calls, emails, and system alerts regarding incidents or service requests.

Client Success Manager oversees onboarding, fulfillment, and ongoing support for DIY, DWY, and DFY clients. Ensures smooth trust setup, workshop participation, and proactive communication. Serves as the bridge between clients, internal teams, and the CEO, delivering high-touch service, fast resolutions, and strong retention.

Your focus will be on deeply understanding each client’s goals, aligning our solutions to their needs, and proactively supporting their journey to success. You will act as a trusted advisor and advocate, ensuring that every interaction adds value and strengthens the relationship. As part of the Operations Team, you will collaborate closely with ...

The F&B Attendant plays a vital role in supporting the daily operations of dining facilities.

This job entails opening and closing shop with rotating shifts within the week and performing shop operations as directed.

Our client is seeking a professional and customer-focused Customer Support Officer to manage client inquiries, service requests, and after-sales support within the energy sector. Female candidates are encouraged to apply.

Our client, a reputable organization within the hospitality and service industry, is seeking to hire a Customer Service Officer. The successful candidate will be responsible for managing incoming and outgoing calls, handling guest and tenant inquiries, supporting telesales activities, and ensuring exceptional customer experience.

Receive and engage clients with professionalism, empathy, and discretion.

Sourcing goods from suppliers and physically delivering to the shop. Attending to customers at the shop Delivering order products to clients within cbd only Answering calls, replying to emails and completing online orders. Posting of products online.

We are seeking dedicated and results-driven M-Pesa Shop Attendants who will be stationed at Quickmart Supermarkets located in: Kakamega, Kericho, Kitale, Mtwapa and Machakos

We are seeking dedicated and results-driven M-Pesa Shop Attendants who will be stationed at Quickmart Supermarkets located in: Outering Road, Mlolongo & Mombasa Road branches.

To grow hotel revenue and margin from an assigned corporate client portfolio by actively selling, pricing, and managing hotel accommodation bookings, converting flight-only clients into full travel clients while maintaining service excellence and pricing discipline.