Full time Customer Service & Support Jobs in Kenya
Customer service & support full time jobs offer a range of opportunities with 65 current job vacancies. The demand for these roles is moderate, including positions like Customer Service & Sales Assistant, Dispatch Agent, and Sales & Operations Assistant. These positions provide avenues for individuals to work and excel in various industries, ensuring a steady scope for career development.
Salary & Benefits
For roles that list pay, typical pay ranges from KES 30,000 to KES 30,000 per month among roles that advertise a salary. Senior roles can earn upwards of KES KSH 45,000. Common benefits in this sector often include high commissions, competitive base salary, and a potential equity package.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Key tools relevant to this field include CRM systems. Critical soft skills such as communication, problem-solving, and attention to detail are frequently sought by employers. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at mid level, providing opportunities for mid-career professionals.
Key Responsibilities & Tasks
Junior roles typically involve tasks such as responding to customer queries to ensure efficient service delivery. Senior roles are responsible for more complex duties, often dealing with advanced problem-solving and strategic decision-making to improve customer service operations.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, recruitment, and advertising, media & communications. Notably, BrighterMonday Consulting is a key player actively hiring in this field. There is a diverse mix of employers seeking to fill positions, ensuring that opportunities are available across different sectors.
Brites Management Services Limited
Customer Service & Support
1 month ago
Serve as the first point of contact for customer inquiries, requests, and complaints through various communication channels.
Customer Service & Support
2 months ago
We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.
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Customer Service & Support
2 months ago
We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.
Customer Service & Support
2 months ago
We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.
GAME TOSHA LIMITED
Customer Service & Support
2 months ago
We are looking for a responsible and communicative professional with call-center experience who can effectively interact with customers, work with CRM systems, and maintain a high level of customer service.
St. George's Auto Fit Limited
Customer Service & Support
2 months ago
The Customer Care / Marketing Officer will be responsible for welcoming clients, handling customer inquiries, coordinating service bookings, promoting garage services, and ensuring excellent customer satisfaction. The role also involves marketing the garage services to attract and retain customers.
Hubken Consultancy
Customer Service & Support
2 months ago
Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Business Continuity Plan (BCP) – Dispatch / ISP Lead
2 months ago
Our client a Civil Engineering Company carrying our telecommunication projects in the East African region located at Ruiru is looking for a Dispatch Agent.
MIND QUEST LIMITED
Customer Service & Support
2 months ago
The ideal candidate will have a passion for fashion, excellent customer service skills, and a proven track record in retail sales.
WORK GLOBAL CAREERS LIMITED
Customer Service & Support
2 months ago
We are seeking 2 Customer Service Officers with real estate experience to join a fast-paced team.
Sawari Hospitality Solutions
Customer Service & Support
Today
Today
Today
Sawari Hospitality Solutions
Customer Service & Support
Today
Sawari Hospitality Solutions
Customer Service & Support
Today
Gem Forest MGallery Hotel Collection
Customer Service & Support
Yesterday
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