Full time Customer Service & Support Jobs in Kenya
Customer service & support full time jobs offer a range of opportunities with 54 current job vacancies. The demand for these roles is moderate, including positions like CUSTOMER SERVICE EXECUTIVE, Collections Agent, and Customer Service Officer. These positions provide avenues for individuals to work and excel in various industries, ensuring a steady scope for career development.
Salary & Benefits
For roles that list pay, typical pay ranges from KES 30,000 to KES 30,000 per month among roles that advertise a salary. Senior roles can earn upwards of KES KSH 45,000. Common benefits in this sector often include high commissions, competitive base salary, and a potential equity package.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Most roles ask for 3 years of experience, with some requiring 2 years. Roles are mostly at mid level, providing opportunities for mid-career professionals.
Key Responsibilities & Tasks
Senior roles are responsible for more complex duties, often dealing with advanced problem-solving and strategic decision-making to improve customer service operations.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, recruitment, and shipping & logistics. Notably, Optimise Outsourcing is a key player actively hiring in this field. There is a diverse mix of employers seeking to fill positions, ensuring that opportunities are available across different sectors.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
2 months ago
We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.
iHR Consulting Ltd
Customer Service & Support
2 months ago
Respond promptly and professionally to customer enquiries and service requests via phone, email, and other communication channels.
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JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
2 months ago
We are seeking a highly organized and detail-oriented Customs Clearance Officer to join our team. The successful candidate will be responsible for coordinating and managing import and export customs clearance processes, ensuring compliance with Kenyan customs regulations, and facilitating the timely clearance of cargo.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
2 months ago
This position supports management and regional sales teams by coordinating sales follow-up, maintaining customer information, monitoring store progress, preparing reports, managing WhatsApp communications, and ensuring smooth operational coordination.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
2 months ago
A fast-growing Renewable Energy and Energy Storage Company is expanding its operations in Kenya and is seeking a reliable, organized, and safety-conscious Warehouse Keeper / Forklift Operator to support our warehouse operations. This role is ideal for an experienced warehouse professional with proven forklift operating
AFRICAN LABOUR SOLUTIONS
Customer Service & Support
2 months ago
General Purpose Our client, a medical clinic, is seeking to hire a Customer Experience & Billing Assistant who will be responsible for managing patient interactions, maintaining accurate records, and ensuring smooth billing processes.
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