BARTENDERS/WAITER (FOR A 4-STAR HOTEL IN NAIROBI)

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Job summary

O' LEVEL CERTIFICATE. CERTIFICATE IN FOOD AND BEVERAGE SALES & SERVICE FROM A RECOGNIZED COLLEGE. WELL GROOMED WITH GOOD CUSTOMER SERVICE SKILLS.

Min Qualification: Certificate Experience Level: Mid level Experience Length: 3 years

Job descriptions & requirements

Employer:   A 4-STAR HOTEL IN NAIROBI

Ref No:   SGK-B/W-11-2025

Industry:   HOSPITALITY

Job Category:   SUPPORT STAFF

Town:   NAIROBI

Country:   KENYA

Date Posted:   10/11/25

Deadline:   24/11/25

Requirements:   O' LEVEL CERTIFICATE. CERTIFICATE IN FOOD AND BEVERAGE SALES & SERVICE FROM A RECOGNIZED COLLEGE. WELL GROOMED WITH GOOD CUSTOMER SERVICE SKILLS.

Experience:   AT LEAST 3 YEARS EXPERIENCE IN A SIMILAR ROLE.

Salary:   KSHS. 30,000 PLUS SERVICE CHARGE

Duties/Responsibilities:  

BARTENDERS/WAITER KEY RESPONSIBILITIES:-

  • COURTEOUSLY GREET AND SIT GUESTS.
  • ENGAGE GUESTS AND HELP THEM MAKE THEIR ORDER.
  • CONTINUOUSLY LIAISE WITH RELEVANT DEPARTMENTS TO ENSURE GUESTS RECEIVE BEST SERVICES.
  • HELP GUESTS TO UNDERSTAND WHAT OTHER SERVICES THEY CAN ENJOY IN THE HOTEL BESIDES FOOD AND BEVERAGE.
  • HELP GUESTS IN SETTLING THE BILLS BY EXPLAINING THE REQUIRED PAYMENT PROCESS.
  • WHERE POSSIBLE GET GUESTS FEEDBACK TO HELP IN IMPROVEMENT OF SERVICE.

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