Job Summary
To drive business growth by identifying new sales opportunities, managing key client relationships, and positioning the company’s records management and digitization solutions as value-driven enablers of efficiency, compliance, and digital transformation for clients.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 5 years
Job Description/Requirements
A. Business Growth & Sales
- Identify and pursue new business opportunities in both public and private sectors (e.g., government ministries, parastatals, banks, insurers, corporates).
- Develop and execute sector-specific sales strategies aligned to company goals.
- Prepare and deliver sales presentations, proposals, and solution demonstrations to clients.
- Achieve monthly, quarterly, and annual revenue targets across all service lines — physical records management, digitization, EDMS and workflow automation,
- Manage and grow assigned accounts to ensure customer retention and upselling of new services
- Provide regular reporting and forecasting through CRM and weekly sales reviews.
Customer Relationship Management
- Build and maintain strong, long-term relationships with key decision-makers (CIOs, Records Managers, Procurement Heads, MDs, etc.).
- Conduct regular client reviews to understand evolving needs and ensure service satisfaction.
- Collaborate with operations and IT teams to ensure timely delivery of solutions and resolve client concerns proactively.
C. Market Intelligence & Prospecting
- Continuously research and track industry trends, government digitization initiatives, and competitor activities.
- Maintain an active pipeline of opportunities using CRM tools, ensuring accurate forecasting and reporting.
- Identify and participate in tenders, RFPs, and framework agreements in line with the company’s strategy.
Product & Solution Knowledge
- Maintain deep understanding of company offerings:
- Records and information management
- Document digitization and indexing
- Electronic Document Management Systems (EDMS)
- Workflow automation
- Cloud-based archival and retrieval solutions
- Work with technical teams to customize solutions to client needs.
Ideal Candidate Profile - Degree in Business, Marketing, IT, or Records Management.
- Minimum 5 years’ experience in B2B solution selling — preferably in digitization, document management, ICT, or related services.
- Strong understanding of digital transformation, data management, and compliance frameworks.
- Excellent communication, presentation, and negotiation skills.
- Self-driven, target-oriented, and comfortable engaging senior-level stakeholders
- Familiarity with public sector tendering processes is an added advantage.
Attributes:
- Self-motivated, accountable, and performance driven.
- Professional demeanour and resilience in competitive markets.
- Collaborative mindset with the ability to work effectively with cross-functional teams.
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