COLLECTIONS AGENT
Job summary
The role of telephone-based debt collection offers significant growth potential; it effectively hones communication, negotiation, and persuasion skills, enabling job seekers to rapidly master efficient communication techniques and enhance their overall capabilities in conflict resolution and client interaction.
Job descriptions & requirements
Key Responsibilities:
· Contact customers via phone to recover overdue payments
· Negotiate repayment plans
· Maintain accurate call records and notes
· Meet daily and monthly collection targets
· Handle customer objections professionally
· Escalate difficult cases when necessary
Requirements:
· Good communication skills (English required)
· Basic computer skills (Excel / CRM)
· Ability to work under pressure
· Strong discipline and attendance
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
