Corporate Account Manager

Key Responsibilities

• Identify and acquire new corporate clients across key industries.
• Lead end-to-end sales cycle: prospecting, pitching, proposals, contracting, and closing.
• Manage and grow assigned corporate accounts; act as primary relationship owner.
• Conduct periodic client reviews to assess satisfaction and identify upsell opportunities.
• Analyze client needs and recommend appropriate hygiene and safety solutions.
• Coordinate with operations, logistics, and procurement to ensure timely deliveries.
• Track account performance, orders, service issues, and contract renewals.
• Monitor market trends, competitor activities, and tender opportunities.
• Maintain accurate CRM updates and submit weekly/monthly sales reports.

Key Performance Indicators (KPIs)

• Achievement of monthly/quarterly sales targets.
• Number and quality of new corporate accounts acquired.
• Client retention and renewal rates.
• Customer satisfaction and service resolution turnaround.
• Growth in product adoption and upselling performance.
• Accuracy of sales forecasting and CRM data.

Qualifications & Experience

• Bachelor’s degree in Business, Sales & Marketing, Commerce, or related field.
• 3–5 years B2B sales or corporate account management experience.
• Proven success in managing large accounts and closing corporate deals.
• Strong presentation, negotiation, and proposal-writing skills.
• Proficiency in CRM tools and MS Office.