e-Learning Coordinator at Mount Kenya University

Job Description

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Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society’s progressive good. The university has adopted several international best practices in its core functions, which has enabled its students and faculty win awards, thus stamping its authority as a centre of excellence. At its main campus in Thika town in the outskirts of Kenya’s capital Nairobi, the university is transforming a hitherto industrial town into an educational hub. At the same time, it is widening access to higher education for the larger East African Community through a well-structured network of campuses.

Duties and responsibilities:

To monitor and supervise user activities in the e-learning portal; ensuring that students are engaged in appropriate e-learning activities To provide front line support for ODEL students including basic ICT support and response to technical queries on the e-learning platform To provide front line support for tutors and learners for all ICT Based e-learning Platforms To assist learners in researching work and finding online resources through the university e-library To advise and assist students to identify their learning resource needs To provide a high quality level of customer service for all users on the use of the e-learning platform To assist in the collection of data for statistical reporting of the e-learning activities To participate in staff and students’ inductions in the use of the e-learning Platforms To participate in other activities related to e-learning services To promote and contribute to the development of e-learning and ICT Support Services

Qualification

Education, Skills and Experience

Bachelor’s degree from a recognized institution Minimum of 3 years’ experience at Grade 9 and above in MKU or at a similar position in a recognized academic institution. ICT Certification in a relevant area of specialization Experience in managing or monitoring online learning in an e-learning environment will be an added advantage

OR

Higher National Diploma in relevant area of specialization or a professional qualification. 5 years’ experience at Grade 9 and above within MKU or in a similar position in a recognized academic institution. ICT Certification in a relevant area of specialization Experience in managing or monitoring online learning in an e-learning environment will be an added advantage