HOTEL MANAGER
Easy apply
New
Job summary
Minimum of 3 years’ experience in hotel management or a similar leadership role
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
3 years
Job descriptions & requirements
NATURE OF JOB
FULL TIME
INDUSTRY
HOSPITALITY
SALARY
KSHS.40,000
JOB LOCATION
ISIOLO/WAJIR
DUTIES AND RESPONSIBILITIES
Operational Management
Oversee day-to-day hotel operations across all departments (front office, housekeeping, kitchen, maintenance, and security)
Ensure smooth coordination between departments to deliver seamless guest experiences
Establish and enforce standard operating procedures (SOPs)
Monitor occupancy levels and adjust operational plans accordingly
Staff Supervision & Leadership
Recruit, onboard, train, and mentor hotel staff
Develop duty rosters and manage staff scheduling to ensure adequate coverage
Conduct regular performance evaluations and provide coaching and disciplinary action where necessary
Promote teamwork, accountability, and a high-performance culture
Guest Experience & Customer Service
Ensure all guests receive professional, courteous, and timely service
Handle escalated guest complaints and resolve issues effectively
Monitor guest feedback and implement improvements to enhance satisfaction
Maintain a welcoming and safe environment for all guests
Financial Management
Prepare and manage the hotel’s budget, including forecasting and cost control
Monitor daily revenue, expenses, and profitability
Implement strategies to increase occupancy and revenue
Oversee cash handling, billing, and financial reporting
Food & Beverage Oversight
Supervise kitchen and dining operations to ensure quality and hygiene standards
Monitor food costs, portion control, and wastage
Ensure timely procurement of food supplies and proper storage practices
Facilities & Maintenance Management
Ensure all hotel facilities, rooms, and equipment are well-maintained and functional
Schedule routine inspections and preventive maintenance
Coordinate repairs and liaise with service providers when necessary
Compliance & Safety
Ensure compliance with health, safety, and local regulatory requirements
Implement and monitor hygiene, sanitation, and safety standards
Train staff on emergency procedures and risk management
Reporting & Administration
Prepare regular reports on operations, financial performance, and staff productivity
Maintain accurate records of guests, inventory, and financial transactions
Provide updates and recommendations to ownership/management
KEY REQUIREMENT SKILLS AND QUALIFICATION
Degree or Diploma in Hospitality Management or a related field
Minimum of 3 years’ experience in hotel management or a similar leadership role
Strong leadership, communication, and interpersonal skills
Proven ability to manage teams and deliver high-quality customer service
Good financial and operational management skills
Ability to work in a remote or semi-remote location (Isiolo/Wajir)
Must be aged 38 years and above
Male candidates are encouraged to apply
HOW TO APPLY
If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
