Travel/Tour Consultant

Job Summary:

Must have a Diploma / Other Certificate in Tours & Travel from a recognized institution is mandatory

RESPONSIBILITIES

●       Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service

●       Must possess knowledge of different inbound and outbound destinations

●       Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing

●       Design flexible tour packages, excursions, safaris, and other related services in regards to tours to meet the needs of different clients

●       Manage customer inquiries and aim to exceed their expectations

●       Evaluate and recommend tours and travel costing that are competitive in the industry

●       Explore and identify new business opportunities in a competitive and rapidly changing industry

●       Ensure client quotations are followed up for sales conversion

●       Research and constantly source for interesting product packages to meet consumer demands

●       Write & translate itineraries. Brief clients before a trip to ensure smooth travel

●       Liaise with hotels and airlines for group bookings

●       Liaise with tour operators/partners in other destinations

●       Social Media Marketing duties
 

QUALIFICATIONS

●       Minimum KCSE Grade : B - (B minus)

●       Bachelor’s or Diploma Degree or Diploma in Tourism, Travel, Hospitality or any related discipline from a reputable university

●       Minimum of 1-year experience in a travel or tour agency

●       Experience in liaising with international travel agents/partners

●       Excellent planning and organizational skills

●       Self – motivated, Confident and outgoing personality

●       Ability to multi-task and get things done to completion

●       A Team player with good interpersonal and communication skills

●       Excellent networking and prospecting skills