HR Manager - (MUST have a background in retail industry)

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 7 years

Job Description/Requirements

Duties and Responsibilities
•    Ensuring the maintenance of all HR and payroll data is up to date
•    Reviewing and revising HR policies in compliance with changing or new legislation.
•    Guiding and assisting in development of KPI’s and targets for all departments so can have a fair and measurable method of gauging performance
•    Developing personal policies, maintaining and updating policy manuals as well as employee handbooks as needed.
•    Identify staff vacancies and recruit, interview and select applicants.
•    Collecting ongoing information regarding satisfaction of employee on salary packages and wage, working conditions, etc.
•    Conducting new employee orientation program and other educational and training programs on changes in benefits, diversity, etc.
•    Allocate human resources, ensuring appropriate matches between personnel.
•    Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
•    Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
•    Receiving employee complaints and acting accordingly to resolve them.
•    Defining the learning strategy and recruitment, setting high standard principles and providing likely solutions. Providing pragmatic and consistent guidance and advice to managers on grievance, attendance, disciplinary, and performance issues.
•    Raising proactive issues with managers, identifying practical solutions to complex and diverse HR issues, and recommending appropriate action plans.
•    Compiling and managing case management documentation, accompany and support managers.
•    Briefing new employees on the policies and procedures of an organization in conjunction with development and learning team, providing coaching to managers on difficult and complex issues.
•    Represent organization at personnel-related hearings and investigations.

Reporting to;
MD and part of the senior management team

Skills and Specifications
•    Ability to manage time and prioritize work.
•    Highly motivate and looking for a long term career
•    Ability to influence and persuade senior management level.
•    Pragmatic problem-solving skills.
•    Articulate communicator and ability to interpret and explain written and statistical data to a wide range of audiences.
•    High standard of attention to detail.
•    Solid commitment to customer or employee service.
•    Ability to convey difficult and challenging information to managers.
•    Expert Microsoft Office skills like Word, Outlook, and Excel.

Education and Qualification
•    MUST have a background in retail industry
•    Bachelor’s degree in Human Resource Administration, Business Administration, or related field.
•    Master’s degree in Business Administration from an accredited institution is an advantage
•    A minimum of 7 years’ experience in the field and 2 years as a HR manager

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| Full Time |
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