SALES ACCOUNT MANAGER (HOTEL)
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New
Job summary
Identify and pursue new business opportunities to grow hotel revenue
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Job descriptions & requirements
JOB TITLE: SALES ACCOUNT MANAGER (HOTEL)
NATURE OF JOB: FULL TIME
INDUSTRY: HOSPITALITY
SALARY: KSHS. 35,000 PLUS 5% COMMISSION ON NEW BUSINESS
JOB LOCATION: CBD
DUTIES AND RESPONSIBILITIES
Business Development & Client Acquisition
- Identify and pursue new business opportunities to grow hotel revenue.
- Generate leads through networking, cold calling, referrals, and market research.
- Conduct sales presentations and site visits to potential clients.
- Convert leads into confirmed business through effective closing strategies.
Account Management
- Build and maintain strong relationships with existing clients.
- Act as the main point of contact for corporate, travel, and group clients.
- Ensure high levels of client satisfaction and repeat business.
Sales Strategy & Execution
- Develop and implement sales strategies to meet revenue targets.
- Monitor market trends and competitor activities.
- Recommend pricing strategies and promotional offers.
Negotiation & Contract Management
- Negotiate rates, contracts, and service agreements with clients.
- Ensure all agreements align with hotel policies and profitability goals.
Reporting & Performance Tracking
- Track sales activities, leads, and conversion rates.
- Prepare regular sales reports and forecasts.
- Meet or exceed assigned sales targets and KPIs.
Collaboration
- Work closely with reservations, front office, and events teams to ensure smooth service delivery.
- Coordinate with marketing to support campaigns and promotions.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Degree in Marketing, Business Administration, or related field.
- 2–3 years’ experience in sales (hospitality industry preferred).
- Proven track record in client acquisition and account management.
- Strong communication, presentation, and negotiation skills.
- Ability to generate leads and successfully close deals.
- Proficient in MS Office and CRM systems is an added advantage.
- Target-driven, self-motivated, and results-oriented.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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