SALES AND BUSINESS DEVELOPMENT ASSISTANT

Key Responsibilities:

1. Business Development & Sales Execution
• Identify and prospect potential clients through cold calls, field visits, referrals, digital outreach, and networking
• Conduct product demonstrations, presentations, and tailored pitches
• Prepare proposals, quotations, and structured presentations for clients
• Negotiate pricing and contract terms to close profitable deals
• Consistently meet individual and team sales targets

2. Client Relationship Management
• Build and maintain strong long-term client relationships
• Conduct regular follow-ups to ensure client satisfaction and identify upsell opportunities
• Respond to customer inquiries, issues, and escalations in collaboration with internal teams

3. Market Intelligence & Strategy Support
• Gather insights on customer needs, competitor activities, and market trends
• Provide feedback to support product development, pricing, and marketing initiatives
• Participate in sales campaigns, promotions, and market activations

4. Reporting, Documentation & CRM Management
• Maintain accurate customer records and pipeline updates in Zoho CRM
• Prepare weekly sales reports, forecasts, and activity logs
• Ensure compliance with internal sales processes and documentation standards

Additional Responsibilities:

• Participate in trade shows, exhibitions, product activations, and promotional events

• Support client onboarding in coordination with operations and technical teams

• Assist the Sales Manager with pipeline reviews and strategy refinement

• Conduct market field visits across Kenya to identify growth opportunities

• Perform additional tasks assigned by management

Qualifications:

•         Diploma or Degree in Sales, Marketing, Business Administration, or a related field.

•         Minimum 3 years of B2B sales experience in telecommunications, VoIP,    ICT, or technology solutions.

•         Proven history of meeting or exceeding sales targets.

•         Strong communication, negotiation, and presentation skills.

•         Familiarity with VoIP, telecom, or ICT solutions is an added advantage.

•         Proficiency in Zoho CRM or similar CRM platforms.

•         Highly organized, detail-oriented, and strong in documentation.

•         Self-motivated, goal-oriented, and able to work independently.

•         Willingness to travel locally for client meetings and market development.

How to Apply

Interested candidates are invited to submit their CV and cover letter outlining their suitability for the role to careers@orchidhr.co.ke by 30th Jan 2026.