Sales Associate
Job summary
The Sales Associate plays a key role in driving revenue growth by identifying , nurturing and converting leads for our retail market clients delivering an exceptional customer experience.
Job descriptions & requirements
Key Responsibilities
- Engage customers warmly, build rapport, and understand their needs to offer relevant product or service solutions.
- Convert leads to sales through effective communication and consultative selling.
- Demonstrate product knowledge and competitive understanding.
- Achieve and exceed individual sales targets.
- Prepare accurate sales quotations, invoices and related documentation.
- Record and update customer interactions and sales data in CRM systems.
- Follow up with customers to ensure satisfaction and repeat business.
- Support merchandising and stock management.
- Participate in sales meetings and training sessions.
- Uphold brand standards and maintain a professional workspace.
Key Qualifications
- Diploma in Business, Marketing, Sales or related field (Degree is an added advantage).
- 1–3 years of experience in sales or customer service.
- Proven ability to meet or exceed sales targets.
- Strong communication and negotiation skills.
- Computer literacy including CRM and MS Office.
- High energy, results-driven and self-motivated.
Key Competencies
- Customer Focus
- Persuasion & Negotiation
- Product Knowledge
- Problem-Solving
- Teamwork & Collaboration
- Time Management
- Attention to Detail
What We Offer
- Competitive salary and performance commissions.
- Training and career development opportunities.
- Dynamic and supportive work environment.
- Growth opportunities into senior sales or account management roles.
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