Sales Executive

Key Responsibilities:

1. Business Development & Sales Execution
• Identify and prospect potential clients through cold calls, field visits, referrals, digital outreach, and networking
• Conduct product demonstrations, presentations, and tailored pitches
• Prepare proposals, quotations, and structured presentations for clients
• Negotiate pricing and contract terms to close profitable deals
• Consistently meet individual and team sales targets

2. Client Relationship Management
• Build and maintain strong long-term client relationships
• Conduct regular follow-ups to ensure client satisfaction and identify upsell opportunities
• Respond to customer inquiries, issues, and escalations in collaboration with internal teams

3. Market Intelligence & Strategy Support
• Gather insights on customer needs, competitor activities, and market trends
• Provide feedback to support product development, pricing, and marketing initiatives
• Participate in sales campaigns, promotions, and market activations

4. Reporting, Documentation & CRM Management
• Maintain accurate customer records and pipeline updates in Zoho CRM
• Prepare weekly sales reports, forecasts, and activity logs
• Ensure compliance with internal sales processes and documentation standards

Additional Responsibilities:

• Participate in trade shows, exhibitions, product activations, and promotional events

• Support client onboarding in coordination with operations and technical teams

• Assist the Sales Manager with pipeline reviews and strategy refinement

• Conduct market field visits across Kenya to identify growth opportunities

• Perform additional tasks assigned by management

Qualifications:

•         Diploma or Degree in Sales, Marketing, Business Administration, or a related field.

•         Minimum 3 years of B2B sales experience in telecommunications, VoIP,    ICT, or technology solutions.

•         Proven history of meeting or exceeding sales targets.

•         Strong communication, negotiation, and presentation skills.

•         Familiarity with VoIP, telecom, or ICT solutions is an added advantage.

•         Proficiency in Zoho CRM or similar CRM platforms.

•         Highly organized, detail-oriented, and strong in documentation.

•         Self-motivated, goal-oriented, and able to work independently.

•         Willingness to travel locally for client meetings and market development.