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3 weeks ago

Job Summary

We are a fast-growing furniture and cabinetry company seeking a proactive and detail-oriented Sales and Administration Officer to strengthen our front-office operations and support client relationship management. Ideal candidates will bring experience from the SACCO or cooperative sector, with a strong understanding of structured sales processes, customer service, and administrative control.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Key Responsibilities:

  • Manage day-to-day sales inquiries and convert leads into confirmed orders
  • Maintain accurate sales records, client databases, and follow-up systems
  • Process quotations, invoices, and order documentation
  • Coordinate with production and logistics teams to ensure timely delivery
  • Provide excellent customer service and address client concerns
  • Support in planning and execution of marketing campaigns and showroom display updates
  • Handle administrative tasks such as stock records, petty cash, and filing
  • Ensure compliance with internal processes and company standards
  • Prepare regular sales and operations reports for management review

Qualifications & Skills:

  • Diploma or Degree in Business Administration, Sales & Marketing, or related field
  • MUST Have SACCO Background 
  • 3–5 years' experience in sales and office administration
  • Strong customer service orientation and communication skills
  • Good command of MS Office and experience with ERP or inventory systems
  • High level of organization, attention to detail, and multitasking ability
  • Familiarity with furniture/cabinetry or manufacturing sector is an added advantage

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