Salesperson – Cybersecurity Solutions
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Job summary
The Salesperson - Cybersecurity Solutions is responsible for driving revenue growth by identifying, developing, and closing sales opportunities for cybersecurity products and services.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Nairobi, Kenya
Job descriptions & requirements
Department: Sales / Business Development
Reports To: Sales Manager / Business Development Manager
Location: HQ
Employment Type: Full-Time
1. JOB PURPOSE
The Salesperson - Cybersecurity Solutions is responsible for driving revenue growth by identifying, developing, and closing sales opportunities for cybersecurity products and services. The role focuses on translating complex cybersecurity solutions into business value for clients while building long-term relationships and ensuring customer satisfaction.
2. KEY RESPONSIBILITIES
A. Business Development & Sales Growth
- Identify, prospect, and develop new business opportunities within the cybersecurity and ICT market.
- Drive sales of cybersecurity solutions including firewalls, endpoint protection, cloud security, and related services.
- Develop and execute sales strategies to achieve and exceed assigned revenue targets.
- Build and manage a strong sales pipeline and maintain accurate forecasts.
B. Client Relationship Management
- Establish and maintain strong relationships with clients, consultants, and strategic partners.
- Understand client needs, risk environments, and business challenges to position appropriate cybersecurity solutions.
- Conduct client meetings, product demonstrations, and solution presentations.
C. Proposal Development & Solution Selling
- Prepare customized proposals, quotations, and technical solution presentations.
- Work closely with technical/security teams to design solutions that meet client requirements.
- Ensure all proposals are aligned with client specifications and company capabilities.
D. Negotiation & Deal Closure
- Lead negotiations with clients to secure profitable contracts.
- Manage the full sales cycle from lead generation to contract closure.
- Ensure proper documentation and handover of closed deals for implementation.
E. Market Intelligence & Product Knowledge
- Stay updated on cybersecurity trends, emerging threats, technologies, and regulatory requirements.
- Monitor competitor activities and market developments to refine sales strategies.
- Continuously enhance product and solution knowledge.
F. After-Sales Support & Account Management
- Provide post-sale support and maintain ongoing client engagement.
- Ensure high levels of customer satisfaction and retention.
- Identify upselling and cross-selling opportunities within existing accounts.
3. KEY PERFORMANCE INDICATORS (KPIs)
- Achievement of monthly and quarterly sales targets
- Value and volume of closed deals
- Sales pipeline growth and conversion rate
- Client acquisition and retention rates
- Customer satisfaction and repeat business
- Accuracy of sales forecasts
- Contribution to overall revenue growth
4. QUALIFICATIONS & EXPERIENCE
- Diploma or Bachelor’s Degree in Business, Information Technology, Computer Science, or a related field.
- Minimum of 2 - 3 years’ experience in sales within cybersecurity, ICT, or related industries.
- Proven track record of meeting or exceeding sales targets.
5. TECHNICAL COMPETENCIES
- Strong understanding of cybersecurity solutions (e.g., firewalls, endpoint protection, cloud security).
- Ability to interpret technical requirements and translate them into business solutions.
- Proficiency in Microsoft Office Suite and CRM systems.
- Familiarity with IT infrastructure and enterprise security environments is an added advantage.
6. BEHAVIORAL COMPETENCIES
- Excellent communication, presentation, and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Self-driven, target-oriented, and results-focused.
- High level of initiative and ability to work independently.
- Strong problem-solving and analytical skills.
- Professionalism and customer-centric mindset.
7. ETHICS & COMPLIANCE
- Uphold confidentiality and integrity in handling client and company information.
- Ensure all sales activities comply with company policies and applicable regulations.
- Promote ethical selling practices and transparency in all engagements.
8. WORKING RELATIONSHIPS
- Internal: Technical/Security Teams, Pre-Sales Engineers, Finance, Procurement, Management
- External: Clients, Vendors, Technology Partners, Consultants
9. CAREER PROGRESSION
- Salesperson → Senior Sales Executive → Key Account Manager → Sales Manager / Business Development Lead
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