SENIOR STOREKEEPER/LOGISTICS COORDINATOR-UPL

Key Responsibilities

1. Managing Materials and Finished Goods Inventory

Goods Receiving

• Work independently to receive incoming materials and finished goods, verifying quantities, quality, and documentation against purchase orders and delivery notes
• Solve routine problems related to discrepancies, damages, or delays in receiving
• Coordinate with procurement and quality control to resolve receiving issues

Storage & Location Management

• Coach junior storekeepers on proper storage techniques, bin location systems, and warehouse organization best practices
• Identify improvements to warehouse layout, storage efficiency, and material handling processes
• Implement and maintain location management systems to ensure rapid retrieval and accurate inventory positioning

Inventory Control

• Develop multi-skilling capabilities across adjacent areas including cycle counting, stock reconciliation, and inventory analysis
• Monitor stock levels, identify slow-moving or obsolete inventory, and recommend actions
• Maintain accurate inventory records and ensure data integrity in ERP systems

Materials Issuance

• Serve as Subject Matter Expert (SME) for complex material requisitions and urgent production needs
• Provide flexible coverage across shifts and departments during peak periods or staff shortages
• Ensure accurate and timely issuance of materials to production while maintaining proper documentation

2. Sourcing Materials at Optimal Cost and Quality

Local Sourcing

• Work independently to identify and engage local suppliers for standard materials and emergency procurement
• Solve routine problems related to local supply availability, pricing, and delivery scheduling
• Maintain relationships with local vendors and monitor market conditions

Import Procurement

• Coach junior team members on import documentation requirements, shipping terms (Incoterms), and customs clearance processes
• Identify improvements to import procurement workflows, lead time reduction, and cost optimization
• Coordinate with freight forwarders, customs agents, and international suppliers

Supplier Evaluation & Development

• Develop multi-skilling across supplier assessment, performance scorecarding, and vendor development initiatives
• Participate in supplier audits and contribute to continuous improvement programs
• Support procurement team in negotiating favorable terms and building strategic supplier relationships

Purchase Order Management

• Serve as SME for complex purchase order scenarios, expediting, and urgent procurement needs
• Provide flexible coverage for purchase order processing, amendment, and closure activities
• Ensure accurate PO tracking and proactive communication with suppliers on delivery status

3. Delivering Products to Customers Across East Africa

Transport Coordination

• Work independently to plan and coordinate transport for customer deliveries, optimizing routes and load consolidation
• Solve routine problems related to vehicle availability, driver scheduling, and delivery constraints
• Liaise with transport providers, fleet managers, and third-party logistics partners

Export Logistics

• Coach junior staff on export documentation (commercial invoices, packing lists, certificates of origin, EAC customs requirements)
• Identify improvements to export processes, transit time reduction, and cross-border compliance
• Manage relationships with clearing agents, shipping lines, and regional transport operators

Delivery Performance

• Develop multi-skilling across delivery tracking, performance metrics analysis, and customer service coordination
• Monitor on-time delivery performance and implement corrective actions for delays
• Coordinate with sales and customer service to manage delivery expectations and exceptions

Customer Communication

• Serve as SME for complex delivery inquiries, complaints, and special handling requirements
• Provide flexible coverage for customer communication during peak periods or escalations
• Ensure professional, proactive communication with customers regarding delivery status and issues

4. Understanding Kenyan/EAC Business Environment, Regulations, and Cultural Context

• Navigate the business environment effectively, understanding EAC customs regulations, trade protocols, and cross-border requirements
• Build local networks with transporters, clearing agents, warehouse providers, and regulatory officials
• Advise internal stakeholders on EAC context including duty structures, documentation requirements, and cultural considerations in business dealings

5. Using ERP, MIS and Digital Tools Effectively

• Serve as advanced user of ERP inventory modules, warehouse management systems, and logistics platforms
• Train others on system functionality, data entry standards, and reporting capabilities
• Identify system improvements to enhance inventory accuracy, operational efficiency, and user experience
• Generate reports on inventory levels, stock movements, delivery performance, and warehouse productivity for management review

6. Clear Communication Across Diverse Stakeholders in Multicultural Environment

• Present ideas effectively to management, proposing improvements to warehouse and logistics operations
• Facilitate meetings with internal teams (production, procurement, sales) and external partners (suppliers, transporters, customers)
• Manage conflicts constructively, resolving disputes with suppliers, transport providers, or internal colleagues professionally and diplomatically