2 months ago
SHOP ASSISTANT
Brites Management Services Limited
Customer Service & Support
Retail, Fashion & FMCG
Confidential
Easy Apply
Job Summary
Greet and assist customers with their purchases, product inquiries, and general support needs.
- Minimum Qualification : Highschool
Job Description/Requirements
JOB TITLE:SHOP ASSISTANT
NATURE OF JOB: FULL TIME
INDUSTRY:RETAIL / CONSUMER GOODS
SALARY:KSHS. 20,000
JOB LOCATION:KAREN
DUTIES AND RESPONSIBILITIES
- Greet and assist customers with their purchases, product inquiries, and general support needs.
- Handle sales transactions accurately using POS systems, including cash, card, and mobile payments.
- Maintain store cleanliness and organization through regular cleaning, restocking shelves, and arranging displays.
- Resolve customer complaints professionally and escalate complex issues to the supervisor when necessary.
- Monitor inventory levels and inform management of low stock or fast-moving items.
- Follow company policies and procedures, including safety and security standards.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- KCSE Certificate or equivalent.
- Previous experience in a retail or customer service role is an added advantage.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and stand for extended periods.
- Honest, reliable, and detail-oriented.
- Basic math skills and familiarity with handling cash and digital payments.
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
