SHOP ASSISTANT

JOB TITLE:SHOP ASSISTANT

NATURE OF JOB: FULL TIME

INDUSTRY:RETAIL / CONSUMER GOODS

SALARY:KSHS. 20,000

JOB LOCATION:KAREN

DUTIES AND RESPONSIBILITIES

• Greet and assist customers with their purchases, product inquiries, and general support needs.
• Handle sales transactions accurately using POS systems, including cash, card, and mobile payments.
• Maintain store cleanliness and organization through regular cleaning, restocking shelves, and arranging displays.
• Resolve customer complaints professionally and escalate complex issues to the supervisor when necessary.
• Monitor inventory levels and inform management of low stock or fast-moving items.
• Follow company policies and procedures, including safety and security standards.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• KCSE Certificate or equivalent.
• Previous experience in a retail or customer service role is an added advantage.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and stand for extended periods.
• Honest, reliable, and detail-oriented.
• Basic math skills and familiarity with handling cash and digital payments.