TOUR MANAGER.
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Job summary
Our Client in the Tour and Travel industry is seeking an experienced Tour Manager who will oversee daily tour operations, supervise Tour Consultants, and ensure efficient, high-quality service delivery to clients.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English, Swahili
Working Hours:
Full Time - 9 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Key Responsibilities:
1. Respond to client and agent inquiries promptly
2. Oversee quotations, bookings, and tour coordination
3. Handle customer complaints and ensure quick resolution
4. Develop travel packages (local & international)
5. Identify new markets and business opportunities
6. Negotiate rates with suppliers and partners
7. Lead, train, and manage the Tours team
Minimum Qualification:
1. Experience in Tours & Travel industry
2. Strong communication, sales, and negotiation skills
3. Good organizational and problem-solving skills
4. Ability to work under pressure
5. High attention to detail and customer focus
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