VAN SALES LADY – FMCG

JOB TITLE: VAN SALES LADY – FMCG

NATURE OF JOB: FULL TIME

INDUSTRY: FMCG

SALARY: KSHS.18,000

JOB LOCATION: DANDORA

DUTIES AND RESPONSIBILITIES

• Actively promote and sell FMCG products to retailers, wholesalers, kiosks, dukas, and supermarkets along the assigned route.
• Conduct product demonstrations, explain product benefits, and handle customer objections professionally.
• Meet and exceed daily, weekly, and monthly sales targets set by the company.
• Plan and follow a structured daily route to ensure maximum market coverage.
• Regularly update route lists and identify new potential clients to onboard.
• Verify stock before departure, ensuring all items are correctly loaded.
• Maintain proper arrangement of products in the van to avoid damage and ensure easy access.
• Conduct daily stock reconciliation at the end of each route.
• Build strong and lasting relationships with customers through professional interaction and reliable service.
• Respond to customer inquiries, provide product information, and resolve complaints promptly.
• Collect cash or mobile money payments and issue receipts accurately.
• Record all transactions in sales books, POS devices, or mobile applications as required.
• Ensure all payments are submitted to the office/accounts department on time.
• Minimize outstanding balances by following up on credit customers, where applicable.
• Prepare and submit daily sales reports, stock movement records, and route performance summaries.
• Report any stock discrepancies, route issues, or customer concerns promptly.
• Maintain accurate documentation for audits and accountability.
• Adhere to company policies, especially regarding stock management, sales ethics, and customer interactions.
• Uphold a high level of professionalism, honesty, and integrity at all times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• At least 2 years of experience as a sales representative in the FMCG sector
• Proven selling, negotiation, and merchandising skills
• Strong communication and customer service abilities
• Basic numeric abilities and record-keeping skills
• Ability to work independently and meet sales targets