Account Manager

Main Responsibilities:

• Serve as the primary point of contact for all customer account management matters
• Work with distributors to set sales targets based on market insights and product distribution strategies, and achieve distribution sales tasks through market means management tools.
• Build and maintain strong, long-lasting client relationships
• Collaborate with sales, product, service, and commercial departments to jointly promote the construction of the regional channel ecosystem and improve the brand.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Assist all teams to meet Sales Order targets, Revenue targets as well as financial targets and growth objectives.
• Be responsible for data analysis, market research, competitive intelligence, and customer feedback, maintain market activities and health, think about and practice sales models, and continuously innovate.
• Assist with challenging client requests or issue escalations as needed
• Prepare reports on account status

Educational background and experience required:

• Bachelor’s degree or above with Major in BA, Technology, Communication, Engineering, Accounting, Management, Technical, Business/Administration, Sales or relevant field
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• At Least 5 years’ experience in account management and sales
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience delivering client-focused solutions to customer needs.
• Previous working experience in Somalia or Somali speaking candidate is highly desired.