Accounts Receivables Team Leader (Location: Dar es Salaam, Tanzania)

· Leading a team of 6-15 Members in Dar Es Salaam and Arusha.

· Agreeing payment terms and conditions with clients on credit arrangements,

· Carrying out thorough credit checks for new customers to ensure eligibility for credit,

· Managing internal and external debt payment questions and enquiries,

· Ensuring payments are on track to be paid within the agreed terms,

· Following up overdue invoices and payments via telephone and email while monitoring the team,

· Negotiating and agreeing repayment plans with customers who are struggling to pay their debts,

· Creating weekly debtor reports and accounts information for internal departments,

· Keeping detailed records of collection activities and conversations,

· Building and maintaining strong relationships with debtors,

· Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention,

· Reconciling complex accounts that have been escalated from the team,

· Monitoring debtor balances to ensure a reduction in debtors,

· Ensuring credit and collection policies and procedures are followed within your team,

· Liaising with customers, as well as internal personnel including the sales team,

· Providing training and strategy to team on means and ways of payment collection,

· Working closely with Debt Collectors by providing them with all required information,

· Working with Team members on making invoices and Statements,

· Creating a motivation system for team to ensure collection is always maintained,

· Creating Schedules of Client Visits,

· Provide recommendation to Management on Clients who have turn to bad debtors for account suspension or termination,

· Provide recommendation to management for appraisal for the team members at the same time provide recommendation to management for those who are not performing for either warning or termination.

Management and Leadership

Preferred:

· Wide Experience in Credit management and Debt Collection

· Has experience in Fleet Management and Tracking Industry.

· Leadership-Handling a team.

· Excellent numeracy skills.

· Good written and verbal communication skills.

· Able to keep calm under pressure and a diplomatic but firm manner.

· Proficient data entry and processing skills.

· Knowledge of MS Excel

· A keen eye to detail

· Negotiation skills

Packs include:
Accommodation in Dar es Salaam
Work permit
Transport to and from work

21 annual leave days