Call Center Agent
Easy apply
New
Job summary
Buy Simu Limited is looking for a confident, customer focused and reliable Call Centre Agent to join our team. The ideal candidate should be flexible, committed, and able to work in a fast-paced environment while delivering excellent customer service.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Contract - Night Shift
Applicant Location:
Kenya
Job descriptions & requirements
* Handle inbound and outbound customer calls
professionally
* Respond to customer inquiries, complaints, and service requests
* Provide accurate information about products and services
* Maintain and update customer records
* Follow up on customer issues to ensure quick resolution
* Meet customer service and call handling targets
* Escalate complex issues when necessary
* Maintain professionalism and positive communication at all times
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
