CALL CENTER AGENTS, MALE ONLY
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Job summary
We are looking for a smart, energetic, and tech-savvy Call Center Agent with a background in Graphic Design and IT to join our growing team.
Min Qualification:
Bachelors
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Nairobi, Kenya
Job descriptions & requirements
- Diploma or Degree in IT, Graphic Design, Computer Science, or related field
- Experience in a call center or customer service role is an added advantage
- Knowledge of graphic design tools such as Adobe Photoshop, Illustrator, Canva, etc.
- Good understanding of computers, networking, and IT support
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Excellent communication and interpersonal skills
Strong problem-solving skills and ability to multitask
Professional, creative, and team-oriented
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Handle customer inquiries professionally through calls, chats, and emails
- Provide technical support and customer assistance
- Create simple graphic designs and promotional materials when required
- Support digital communication and online customer engagement
- Maintain accurate customer records and reports
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Collaborate with the marketing and IT teams to improve customer experience
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
