Credit Control Associate at Kyosk Digital Services


Accounting, Auditing & Finance

Unspecified KSh Confidential
2 months ago

Job Summary


Job Description/Requirements

Job Description

A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face significant challenges, including high cost of stock and unreliable delivery. Our digital ordering and delivery platform – Kyosk, ensures that these retail outlets get access to stock at competitive prices and have them delivered directly to them. FMCGs find the traditional distribution chain to be inadequate as well, making it expensive for them to serve kiosk-type retail outlets, leading to high incidences of product stock-outs and lost sales opportunities. By providing FMCGs with good data visibility, we solve this major problem of theirs.


We are looking to hire an experienced credit control Associate to expertly manage the debts of our company. As a credit control Associate, you will be responsible for collecting debts from our company debtors, evaluating new credit requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger, and providing administrative support.

Roles & Responsibilities.

Credit Assessment: 

Assess the creditworthiness of new and existing customers by reviewing their financial statements, credit references, and payment history. Determine appropriate credit limits and terms based on the analysis.

Credit Control: 

Monitor customer accounts to ensure compliance with credit terms and conditions. Follow up on overdue payments through phone calls, emails, and written correspondence. Resolve payment discrepancies or disputes and negotiate repayment plans when necessary.

Policies and Procedures: 

Develop and implement credit control policies, procedures, and best practices to ensure compliance with legal and regulatory requirements. Stay updated with industry trends and changes in credit management practices.

Month end closure: 

Ensure the month end close for the organization is completed accurately and on time. Identify, calculate and post any accounting adjustments in line with accounting standards and policies.


Coordinate quarterly and annual financial statements, as well as management accounts and cash flow forecasts. Support the implementation of the financial control framework including balance Sheet accounts reconciliations.


Oversee and ensure compliance on our tax responsibilities including, VAT, PAYE, Corporation tax and other such related matters. Assist in the compilation of information for the annual audit.


Work with key stakeholders to manage and resolve any Accounts receivable issues. Compile, maintain, and file all physical and computerized reports, records, and other documents required, including auditable records.


Coordinated external Audit process

Reporting and Analysis: 

Prepare regular reports and analysis on accounts receivable, aging balances, and cash flow projections. Provide management with insights and recommendations to improve credit control procedures, reduce outstanding debts, and optimize cash flow.  Any other duties assigned by the Line Manager.

Key Performance Indicators

% Operations Excellence. % Compliance with statutory requirements. Timely, error free and accurate relevant financial reports. % stakeholders management.


Academic Qualification & Experience Required.

At least 8 years of experience in credit control and Finance. Fully qualified Accountant (CPA-K) with a Bachelor’s degree in Accounting/Finance; Strong experience in dealing with VAT, PAYE, Corporation tax and other such; Experienced using BTC, VT, Quick Book, Sage, Excel, Word, and other common software; Have knowledge of application of International Financial Reporting Standards (IFRS); Have good IT skills and knowledge of Microsoft Office, especially in Excel; Have experience of working with financial accounting package; Good knowledge of accounting principles; Proficiency skills in keyboarding and file maintenance; Ability to work with numbers in an accurate and rapid manner Ability to use personal computer and software to develop spreadsheets, databases, and do word processing; Experience in the month end cycle to close our books and prepare monthly.

Personal Attributes

Strong Financial Acumen; Problem Solving Skills; Analytical Thinking; Detail Orientation; Planning & organization skills; Tech Savvy.

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