Job Summary

The Credit Controller is responsible for managing the debts of a business. A Credit Controller oversees all debts owed to a company from existing creditors and manages new requests for credit. In most instances, the Credit Controller reports in to the company accountant and liaises closely with them to deliver an accurate and efficient credit control service. This role requires building and maintaining strong relationships with clients to ensure the smooth running of accounts. The day-to-day duties of the Credit Controller are varied and include managing the debts of creditors, ensuring timely payments are made, processing incoming funds, reconciling invoices, resolving account queries and managing debt recovery. A Credit Controller is also involved in evaluating new credit requests, including checking credit ratings, deciding whether to allow credit to a debtor and advising on credit limits. The Credit Controller is a key figure in supporting the financial function of a business. Outlined below are a number of standard duties that this job role entails. Tailored job descriptions are prepared for each vacancy registered with Accountancy Recruit and specific responsibilities that relate to your business will be included.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Key responsibilities:
A Credit Controller’s daily duties may include the following activities:
•    Taking a proactive role in managing and collecting debts of company debtors
•    Evaluating new credit requests and reviewing customers’ credit rankings with banks
•    Setting up of terms and conditions of credit
•    Ensuring timely payment of debts
•    Following up payments as needed
•    Negotiating re-payment plans
•    Responding to relevant client enquiries
•    Processing and reconciliation of invoices
•    Checking and posting of receipts to accounting systems
•    Preparation of statements, client status reports and all relevant information as required
•    Managing sales ledger
•    Providing administrative support to the team
•    Building and maintaining good working relationship with the company’s key accounts
•    Actively chasing overdue invoices by telephone and email
•    Carrying out credit checks for new customers
•    Management of internal queries regarding payments, ensuring payment is made within agreed terms by customers
•    Maintaining an accurate reporting of all chasing activity
•    Efficiently resolving queries in line with customer expectation
•    Supporting the reconciliation of bank account statements and credit card statements
•    Identifying opportunities to increase efficiency and improve customer experience

Experience Required as a Credit Controller
•    Previous experience working with a Credit Control function, preferably within a similar industry
•    Outstanding attention to detail with an ability to reconcile complex accounts
•    Accurate, efficient and organised with the ability to prioritise tasks as needed
•    Knowledge and experience of Microsoft Office and accountancy software
•    Ability to maintain strong relationships with external clients and internal colleagues
•    A strong track record of achieving and exceeding targeted business KPIs, including achievement of high-volume transactional work
•    Highly number with the ability to process financial data quickly
•    Experience of dealing with customers directly and communicating in a clear, concise and professional manner
•    Excellent interpersonal, communication and influencing skills*
•    Ability to work autonomously and as part of a wider team
•    Strong track record of achieving and exceeding targeted objectives
•    Good MS Excel knowledge is beneficial for this position

The Ideal Candidate:
•    Professional, confident and diplomatic when liaising with others
•    Possible qualification,BCOM Finance and CPA.K or CPA.K
•    3 to 5 years of working experience

Qualified candidates are required to send their updated CV.

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| Full Time |
KSh 15,000 - 30,000
| Full Time |
KSh Confidential
| Full Time |
KSh Confidential
| Full Time |
KSh Confidential