• Provide support and solutions to customers under the company’s business rules and vision.
• Interacts with customers effectively and efficiently via phone calls and social media channels.
• Provides answers to customers’ inquiries in various communication channels regarding order status.
• Educate customers about the company’s products and services
• Must be able to work daily shift as scheduled by the company
• BSC and above; 3 Years of experience in customer service position
• Work under pressure and self-management capacity
• Customer satisfaction -oriented attitude and capability
• Computer skills, especially for office suits