Front Office Manager
MEDPRIME TRAINING COLLEGE LTD
Customer Service & Support
Job Summary
Medprime Training College is seeking a proactive and organized Front Office Manager to oversee front desk operations, ensure excellent customer service, and support smooth branch administration. The ideal candidate will manage staff performance, coordinate communication, and uphold the college’s professional image. (Male candidates encouraged)
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Key Responsibilities
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Supervise front office operations and ensure efficient service delivery.
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Manage reception staff, schedules, and workflow.
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Handle client inquiries, student admissions, and correspondence promptly.
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Develop and maintain strong relationships with clients and prospective students.
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Engage potential students and close enrollment deals effectively.
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Maintain accurate records, reports, and filing systems.
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Coordinate communication between departments to enhance service efficiency.
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Uphold the institution’s customer service standards and promote a welcoming environment.
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Ensure front office compliance with institutional policies and procedures.
Qualifications and Requirements
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Bachelor’s degree or Diploma in Business Administration, Front Office Management, Customer Service, or a related field.
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Minimum of 3 years’ experience in front office or administrative management, preferably in an academic or service-oriented institution.
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Strong communication, leadership, and interpersonal skills.
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Proficient in MS Office and office management systems.
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Excellent organizational and multitasking abilities.
Desired Attributes
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Confident and professional demeanor.
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Strong problem-solving and decision-making skills.
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Ability to lead and motivate a team.
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Persuasive and results-oriented in closing deals.
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High level of integrity and accountability.
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