Hotel Supervisor
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New
Job summary
We are seeking a reliable and experienced Hotel Supervisor to oversee daily hotel operations and ensure high standards of customer service. The ideal candidate will supervise staff, handle guest issues, support smooth day-to-day running of the hotel, maintain a welcoming and organised environment for guests, be hands-on and can work under pressure
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
2 years
Job descriptions & requirements
supervise daily hotel operations including front office, waiting staff and housekeeping teams, handle guest feedback and complaints, monitor staff performance, attendance and discipline, ensure cleanliness at all times and occupational safety, ensure excellent customer service and guest satisfaction, assist with staff training and development.
ability to handle daily hotel administrative duties
ability to supervise and motivate hotel staff
strong interpersonal skills with guests
staff and management
ability to give clear instructions and feedback to staff
professional and calm under pressure
record keeping skills and stock control
strong leadership and management skills
Computer literacy skills (word
email
excel
powerpoint and point of sale)
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