Invoicing Clerk

The job description shall entail:

• Ensuring customer information is regularly updated.
• Capturing sales orders from customers and engaging in cross-selling and upselling of products.
• Conducting customer billing i.e. creating and sending invoices and statements to customers.
• Liasing with the credit controller on follow up of outstanding debt.
• Analyze commercial data in order to support commercial team strategic decisions.
• Handling general queries from customers

Profile

• Business acumen with a good appreciation of commercial transaction
• Language skills: Swahili and English
• Great customer service skills
• Strong communicator, able to inspire customers.
• Computer skills, knowledge in Microsoft office excel and experience working with ERP software.
• Interest in bakery, patisserie and chocolate products/industry
• Interdependent team player: respect others, helpful and open minded
• Proven planning and organization skills with good attention to detail
• Ability to find solutions to complex problems.
• Having a diploma/degree in a business-related course is a plus.