IT Intern at Cytonn Investments

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Cytonn Investments is an investments and real estate company, with offices in Nairobi – Kenya and DC Metro area – U.S. We are primarily focused on offering alternative investment solutions to global institutional investors, individual high net-worth investors, local institutional investors and diaspora investors interested in the East-African region. Our alternative investments solutions are based on four main products: real estate, structured solutions, private equity and advisory. Most of the investment opportunities in Sub Saharan Africa are not in the listed markets, hence our focus on alternative investments to find uncommon value and returns for our clients.SUMMARY The IT intern is responsible for the implementation, enhancement, and troubleshooting of the Cytonn network infrastructure. The ideal candidate should demonstrate strong technical skills with routing and firewall operations while maintaining a mind-set for high security. Maintenance and implementation of WAN technologies will be routine.Applicants who are highly motivated, organized and capable to work with distributed teams, while also able to manage projects independently are highly encouraged to apply.RESPONSIBILITIES Design, execution, and review of IT policies, plans, and procedures in the company.Ensure timely preparation of weekly, monthly, quarterly, and annual reports in accordance with the organization’s policies.Ensure efficient management of organization IT assets and operations compliance with all statutory requirements.Recommend acquisition of the latest software and IT infrastructure to facilitate the upgrade of the organization’s internal and external customer interfaces for reliable service deliveryResponsible for implementation, maintenance, and repair of the company’s network infrastructure and information system.Responsible for Software maintenance and hardware repair.Provide end-user supportResponsible for Server management, data, and group security policies.Responsible for the installation, operation, and maintenance of computer systems and other technologies, such as communication systems.Configuring hardware and softwareSetting up peripherals such as printers or routersSource, configure, and maintain computers (both Mac and PC); performing diagnosis and troubleshootingWork at a help desk, answering calls and e-mails regarding the computer network or communication systems.Responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contractsAny other duties as maybe assigned from time to time REQUIREMENTS Must hold a second class honors degree upper division and above in Information Technology / Computer science / Electrical or Computer Engineering or any other related disciplinesA grade of B+ in KCSE and above.2 or more years’ experience in managing sophisticated computer networks, network architecture and deploymentDeep knowledge of routing protocols and technologies. E.g.: OSPF, BGP, MPLS, VLANsExperience with provisioning IP transit capacity and building MPLS networksExperience in designing, deploying, and operating a high quality multi-pop IP networkCovid-19 vaccination certificate Desired SkillsThe engineer will be required to possess the following skill sets Have extensive knowledge of computer systems and networksUp-to-date knowledge and understanding of our business model and industry needs, as well as the technical demands.Should be able to recognize the importance of customer focus.Should possess excellent communication skills, particularly the ability to communicate with staff who aren’t technically trained.Have the ability to take on a variety of tasks and pay attention to detailMust have an analytical and problem-solving abilityMust have the ability to feel comfortable working with different teams and clients across an organizationGood organizational and presentation skillsMust have the ability to prioritize workload.