Junior Compliance and Risk Officer
BrighterMonday Consulting
Customer Service & Support
Job Summary
They specialize in cross-border remittance, online money transfer platform and mobile remittance app help the global diaspora community to support their loved ones abroad
- Minimum Qualification:Bachelor
- Experience Level:Executive level
- Experience Length:1 year
Job Description/Requirements
Job Title: Junior Compliance and Risk Officer
Work Location: Nairobi
Terms: Full Time
About the Company
Our client is an international financial services provider regulated by the Swedish and UK Financial Conduct Authority. They specialize in cross-border remittance, online money transfer platform and mobile remittance app help the global diaspora community to support their loved ones abroad.
Job Summary
In this role you will support and work alongside our team of Compliance & Risk Officers across the UK, Europe and Canada.
Roles and Responsibilities
●Assist in onboarding customers applying risk-based Customer due diligence measures.
● Assist in monitoring transactions utilizing customer risk-weighting matrix.
● Help in monitoring transactions for fraudulent activities.
● Support in reviewing company risk rating
● Report suspicious activity to our MLRO.
● Call customers on an ad-hoc basis, e.g., to verify the details, understand the story and educate them on potential scam scenarios if needed.
● Assist in reviewing internal controls to identify any potential risks and suggest system improvements.
● Assist in conducting compliance testing on new products and features, documenting compliance gaps and suggesting improvements.
Academic and Professional Qualifications
● Educational background in Law, Finance, Business Administration, Audit.
Knowledge and Experience
● 1+ year relevant experience in a call center.
● Excellent verbal and written communication skills.
● Adaptability in an agile and fast paced environment.
● A flexible mindset and commitment to deliver results proactively and resourcefully.
● Good cultural understanding of Somali and Horn of Africa communities
● High ethical standards.
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
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