Payment Operation Analyst

You’ll be responsible:

• Approving electronic payments, checking balances are available
• Handling queries in relation to payments
• Building relationships with payment providers
• Completing daily reconciliations of accounts
• Confirming any high value transactions
• Preparing data for reporting purposes
• Maintain the company Petty cash – keep accurate record and balances
• Check and Confirm FX deals receipts and payments
• Reviewing unpaid transactions
• Dealing with under/overpayments
• Send payment confirmation to customer if required
• Chase payments for clients   
• Maintain security and confidentiality of financial records
• Deals with complex settlements and regulatory queries from Team members and customers
• Liaising with DT&T Employee and customers over the phone on settlements matter.
• To support the Finance department in investigating error or fraudulent transactions reported by employees of DT&T
• Preparation of Month-end settlements report.
• Support Finance Department with compiling quarterly regulatory reports and annual statutory reports
• Ensure compliance with the relevant business processes and controls
• Ensure prompt and accurate settlements of all payments and FX conversions
• Establish a continuous dialogue with third parties (counterparties, custodians) for pre and post settlement verifications in order to avoid fails
• Conduct investigations of settlement fails and ensure that remedies are made by the company on a timely basis
• Develop expert knowledge of the company’s treasury and settlement systems and play a key role in implementing workflow for new financial products
• Responsible for compiling, maintaining and analysing daily settlement data across all payment streams and all bank accounts.
• Ensure instructions for large transactions settlement exposures are actioned in a timely, professional and accurate manner; in accordance with the company policy and procedure on large transactions 
• Contribute to an in-depth team understanding of AML, CASS, KYC, GDPR, banking sanctions and FCA regulations, and all other applicable laws and regulations to ensure that handling of customer accounts and client funds always complies with these rules and regulations
• SWIFT, Open Banking and BACS knowledge and experience preferable

Qualification and experience requirements
•    3+ years’ experience in payments/finance role within a payments/banking environment
•    Strong knowledge and experience of SWIFT and Open Banking from a service user’s perspective
•    Exposure to working in regulated environment
•    Excellent communication skills including telephone manner
•    Outbound call experience
•    Extremely accurate with excellent attention to detail
•    The ability to understand regulatory processes
•    Computer literacy and ability to use Microsoft suite
•    Advance Excel
•    You should be proactive, organised and efficient - able to work well under pressure
•    Polite and professional manner
•    Articulate, enthusiastic and friendly
•    Ability to self-motivate
•    Any degree subjects