Policy Administration Assistant – Medical at CIC Insurance

Job Description

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CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

PURPOSE:

To assess and prudently underwrite Medical Business in commercially sound terms and to ensure that all underwriting and documentation duties in the section operate effectively and efficiently.

PRIMARY RESPONSIBILITIES:

Accept or reject risk in line with the set underwriting guidelines; Prepare and dispatch debit/ credit notes, member schedules premium and fund statements, utilization reports and replenishment letters to clients/ schemes; Process and dispatch membership cards to clients and intermediaries; To ensure proper and accurate debiting and crediting for both new business and renewals; Cancellation of policies due to non-payment of premiums; Respond to customer and intermediaries’ enquiries; Reconciliation of underwriting issues; Raise refund cheques, commissions for customers and service providers; Prepare travel letters on request to clients and intermediaries; Maintain accurate and clean membership records; Maintain an accurate record of all client correspondence in the client’s file; Other duties as allocated by the Underwriting Manager from time to time.

Academic and Professional Requirements

Education

 Bachelor’s degree in Commerce or in any related field Computer literate in MS Office and other office applications

Experience Required:

Relevant experience 1