Skills Assessment

Receptionist / Customer Service

Solex Motors Ltd

Customer Service & Support

Automotive & Aviation KSh 15,000 - 30,000 Negotiable
1 month ago

Job Summary

Receive Guests, Clients, Visitors in the Reception. Ensure that the reception is clean and organised, well kept, and inviting. Answer Calls, Re-direct calls, customer traffic, etcetera, to the appropriate departments and people. Handle Clients, direct them to their vehicles and assist them with the necessary information.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

- Positive, patient, happy, friendly, and uplifting disposition to create a bright and welcoming environment for visitors and clients alike. 

- Fluent, clear, and articulate spoken and written English.

- Fluent Kiswahili

- Applications with Fluency in other Languages will be valued more.

- IT Skills required (for signing in clients & visitors, as well as arranging towing and other tasks)

- Client Handling Skills required- patient and level-headed/ diplomatic disposition. 

- Amicable, pleasant personality- able to get along with the resident team, and work under direct supervisor without unnecessary conflict. 

- Highly Organised, and neat. 

- Honest, Good Listener, problem solver, quick thinker- of Good character. 

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Why is there a skills assessment?
The employer wants to assess each candidate equally and fairly, and give you the opportunity to show your abilities.
How long is the assessment?
Normally between 25 - 45 mins depending on the skill being assessed.
Can I retake the assessment?
No, you can't re-take an assessment
Make sure you are ready and can focus 100% with no distractions.