Regular Staff at an International Car Finance Company(Public Relations/Customer Support/Follow Up)

Hakki Car Finance Limited

Customer Service & Support

Banking, Finance & Insurance KSh 15,000 - 30,000
1 month ago

Job Summary

Qualified individuals to take up roles in our Public Relations/Customer Support, Customer Follow up departments. Working hours: 40 hours per week (full time), specific working time to be instructed by the company. Location: HQ (Dagoretti corner, Ngong road) or Kiambu road branch (Ridgeways, Kiambu road), to be instructed by the company.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Public Relations/Customer Support

- Assist customers in loan application process and document collection. 
- At least Diploma graduates (Carry your academic certificates to the interview). 
- 25,000KES~28,000KES starting salary depending on the computer skills and the result of the interview.


Customer Follow Up
- Communicate with clients who have an account with us to form manageable repayment plan.

- At least Diploma graduates (Carry your academic certificates to the interview). 
- 25,000KES~28,000KES starting salary depending on the computer skills and the result of the interview.


Key requirements:

-Ability to interpret and follow complex information and instructions.

-Attention to detail, great time management skills and the ability to prioritize workload.

-Being highly responsible for the result of the work, open for advice and positive criticism. 

-Ability to work both independently and as part of a team. 

-Computer literacy- Microsoft office tools, Apps and technology/Google services (Google docs, spreadsheets)/Typing speed 20 WPM. 


Computer skill test in the interview: 
We will ask the interview candidate to perform some basic skills on google services, when invited to the interview.
Candidates are expected to complete these tasks within the given time. 

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