Regular Staff at an International Car Finance Company(Public Relations/Customer Support/Follow Up)
Hakki Car Finance Limited
Customer Service & Support
Job Summary
Qualified individuals to take up roles in our Public Relations/Customer Support, Customer Follow up departments. Working hours: 40 hours per week (full time), specific working time to be instructed by the company. Location: HQ (Dagoretti corner, Ngong road) or Kiambu road branch (Ridgeways, Kiambu road), to be instructed by the company.
- Minimum Qualification: Diploma
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
Public Relations/Customer Support
- Assist customers in loan application process and document collection.
- At least Diploma graduates (Carry your academic certificates to the interview).
- 25,000KES~28,000KES starting salary depending on the computer skills and the result of the interview.
Customer Follow Up
- Communicate with clients who have an account with us to form manageable repayment plan.
- At least Diploma graduates (Carry your academic certificates to the interview).
- 25,000KES~28,000KES starting salary depending on the computer skills and the result of the interview.
Key requirements:
-Ability to interpret and follow complex information and instructions.
-Attention to detail, great time management skills and the ability to prioritize workload.
-Being highly responsible for the result of the work, open for advice and positive criticism.
-Ability to work both independently and as part of a team.
-Computer literacy- Microsoft office tools, Apps and technology/Google services (Google docs, spreadsheets)/Typing speed 20 WPM.
Computer skill test in the interview:
We will ask the interview candidate to perform some basic skills on google services, when invited to the interview.
Candidates are expected to complete these tasks within the given time.
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