Relationship Manager

United Bank for Africa (UBA) PLC

Sales

New
2 days ago

Job Summary

Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:5 years

Job Description/Requirements

Job Title

Relationship Manager, Institutional Banking


Reporting Line

Head, Institutional Banking


Job Objective

Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.


Roles & Responsibilities

  • Perform Political, economic, social and technological analysis to identify emerging opportunities and risks.
  • Develop business prospects across targets markets i.e. institutional and corporate sales including financial institutions.
  • Develop and upgrade marketable products geared toward enhancing competiveness and market dominance.
  • Initiate business proposals and aggressive sales pitching for business solicitation from existing and prospective customers
  • Identify, prioritize and manage corporate relationships Prospect banking relationships from targeted financial institutions across Africa.
  • Participate in assessing risk asset of strategic partner banks originating from African countries where we have a presence.
  • Continuously look for ways of generating additional income for the bank by forging profitable alliances.
  • Increase the clientele base of the business by marketing the banks products and services
  • Responsible for review of customers’ financials and making recommendations for credit to be granted under various facilities for customer’s satisfaction
  • Liaise with clients banking / cash managers to ensure smooth operation of clients’ accounts on daily, weekly, monthly and yearly basis
  • Calling on customers and prospects in line with call programme and documenting this in call memos
  • Supervises the activities of the team members in line with the demands of the job position
  • Ensure Customer satisfaction always, and bring in repeated business by resolving outstanding issues.
  • Provide the bank with information on new contacts and new marketing opportunities
  • Client relationships management, developing account plans, and delivering proposals

Key Performance Indicators

  • Achievement of the sales target of the team
  • Competitive performance in comparison with operators in our industry
  • Number of new alliances formed
  • Quality of bank line appraised
  • Volume of risk asset generated

Job Requirements

  • First degree in any field from a recognized university.
  • Preferably have a second degree or relevant professional certification (as an added advantage).
  • Excellent banking knowledge with a minimum of Five (5) years in Relationship Management/Marketing Experience and also Credit Experience with a leading industry player.
  • Have banking operations, trade finance and correspondent bank experience
  • Proficiency in Microsoft Office Suite.
  • Key Competency Requirements
  • Must exhibit drive energy, aggression and passion for business development and acquisition
  • Must be technology savvy
  • Good understanding of financial services sector.
  • Selling and marketing skills.
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
  • Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
  • Strong networking skills, for both internal and external networks.
  • Relationship Management skills with excellent communication and interpersonal skills.

Deadline

The deadline for applications will be on 31/01/2023. Note that only shortlisted candidates will be contacted.

Skills Customer Satisfaction, Proactive, Marketing, Networking, Ability To Work Under Pressure, Strong Networking Skill, Relationship Management, Management Skill, Interpersonal Skill, Networking Skill, Microsoft Office, Aris, Microsoft Office Suite, Banking, Excel, Business Development, Interpersonal Skills, Marketing Skill

About Company

United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d'Ivoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda, and Zambia. The Bank also operates in the United Kingdom, the United States of America, and with a presence in Paris.


Our Mission
To be a role model for African businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and building an enduring institution.


Our Vision
To be the undisputed leading and dominant financial services institution in Africa.


Organizational Values
We take our corporate culture very seriously and take proactive steps to enshrine it in the hearts of our employees. Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards. UBA remains the ideal workplace to realize potential and enjoy career advancement.

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