Customer service & support Jobs in Kenya

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

This role requires a hands-on leader who can effectively manage performance, handle escalations, oversee workforce planning, and maintain high service standards in a fast-paced 24/7 customer support environment.

The role requires strong communication skills, problem-solving abilities, and a customer-first mindset to ensure inquiries are resolved quickly and accurately while maintaining regulatory and operational standards.

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

Our client is seeking reliable and motivated Messengers to join their team in Kisaju. The successful candidates will be responsible for the timely collection and delivery of documents, parcels, and other items while maintaining professionalism and ensuring excellent customer service.

We are looking for a motivated and results driven Debt Collection Agent to join our team. The ideal candidate will be responsible for contacting customers, negotiating payment arrangements, and recovering outstanding balances while delivering excellent customer service.

The Customer Care/Receptionist is responsible for providing compassionate, professional, and efficient front-office support to clients, bereaved families, visitors, and other stakeholders. The role serves as the first point of contact for the funeral home and plays a critical role in creating a respectful, supportive, and reassuring client expe ...

We are seeking a results-driven Debt Collector to recover outstanding payments, negotiate repayment plans, and maintain positive client relationships. The ideal candidate has at least 2 years' experience in debt collection or credit control, strong negotiation skills, and the ability to consistently achieve collection targets.

My client in the transport and logistics industry, based in Lavington, is looking for a motivated and customer-focused individual to join their team as a Call Centre Intern. If you're energetic, great with people, and ready to kickstart your career, this is the perfect opportunity for you!

Support the Contact Centre team by planning, coordinating, and supervising daily operations.

We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.

We are seeking a highly skilled and detail-oriented Chinese Translator to join our construction team. The successful candidate will facilitate effective communication between Chinese-speaking staff and local employees, contractors, suppliers, and other stakeholders.

We are seeking a detail-oriented and experienced Customs Clearance Clerk to join our team. The successful candidate will be responsible for coordinating customs clearance processes, ensuring compliance with customs regulations, and facilitating the timely clearance of imported and exported goods.