You will actively seek out and engage customer prospects, provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Experience as a sales representative/analyst
• Relationship management skills and openness to feedback
• Excellent knowledge of the use of Microsoft Office packages.
• Hitting sales and service targets.
• Propose potential business deals by engaging potential partners
• Reporting on the sales progress.
• Maintaining and servicing existing customer
• Establishing and maintaining excellent customer relationships by providing an efficient, reliable, friendly and courteous service to all customers.
• Communicating effectively with customers and maintain up to date information regarding new initiatives, prices, promotions
• Maintaining contact with clients in the market area to ensure high levels of client satisfaction.
• Achieving growth across all business sectors with the ability to identify and pursue new opportunities for business development.
• Help to plan, develop and execute sales & marketing strategies.
• Must have minimum of a diploma or degree; diploma or degree in sales and marketing will be an added advantage.
• Must have a minimum skill in selling products and services e.g loans, computers, computer accessories, ICT Gadgets e.t.c
• Must possess strong communications skills and have the ability to communicate effectively at all levels both internally and externally
• Must possess strong analytical, numeracy and literacy skills.
• Must have strong negotiation and interpersonal skills.
• Must have a high level of computer literacy including Excel, Word and Outlook.