Senior Credit Officer

1. Credit Monitoring & Recovery

2. Credit Reporting and Analysis

3. Regulatory Compliance & Credit Policy Enforcement

4. Credit Risk Management

5. Loan Approval and Underwriting

6. Credit Product Development

Key Responsibilities

1. Credit Monitoring and Recovery

i. Develop and implement strategies for managing delinquent loans and recovering funds from non- performing loans (NPLs), including working with collections teams

ii. Monitor the distressed loans/debts repayments and initiate/recommend course of action

iii. Instructs and follows up with external service providers on Non-Performing Asset matters i.e. debt collectors, auctioneers etc

iv. Conducts member visits (on a need basis) and make telephone calls to follow up on payments from Non-Performing Assets

v. Reports on NPAs (Write offs, Collections, Guarantors etc.) on a regular predetermined basis and provide information to Management and Board of Directors through the Credit Manager

vi. Ensures a record is maintained to track recovery progress for all loans/debts in arrears

vii. Ensures weekly arrears and reports are prepared and submitted to the Credit Manager and follows up to ensure full repayment

viii. Ensures demand letters are prepared and forwarded to the defaulting Members

2. Credit Reporting and Analysis

i. Projecting relevant trends that affect the collectibles of the portfolio and isolate potential problem areas

ii. Track and monitor the performance of the loan portfolio, identifying any early signs of trouble or delinquency

iii. Generate regular reports on credit approvals, loan performance, delinquency rates, and other key credit metrics for senior management

iv. Analyze credit data and trends to make recommendations for improving the credit approval process and managing risk more effectively

3. Regulatory Compliance & Credit Policy Enforcement

i. Ensure that all credit-related activities are performed in compliance with internal policies and regulatory requirements

ii. Prepare and submit required reports to regulatory authorities, ensuring accuracy and adherence to timelines

iii. Communicate credit policies and updates to loan officers and other credit-related staff, ensuring they are followed correctly

iv. Design and implement credit policies to manage risk, ensure compliance with legal requirements, and maintain profitability

v. Extracts, confirms and transmits information to licensed Credit Reference Bureau Delegated Roles

i. Evaluation of credit risk for potential loans and ensure the institution only approves loans that meet risk standards

ii. Monitor and manage the institution's overall loan portfolio to minimize default risk and ensure a balanced, healthy portfolio

iii. Lead the process of reviewing and approving loan applications, ensuring they align with credit policies and risk appetite

iv. Set and maintain underwriting standards for different credit products, ensuring that loans are given based on appropriate creditworthiness assessments

v. Collaborate with other departments to design and modify credit products that meet customer needs while managing risk

vi. Stay informed of market trends, competitor products, and customer needs to recommend and develop competitive credit offerings

Knowledge, Skills and Experience

• Bachelor’s degree in Finance, Accounting, Banking, Credit Management or any other related qualification

• Professional qualifications in Credit Management (Certified Credit Professional) or CPA(K)

• Minimum of 6 years’ relevant experience in credit administration or loan management gained in a financial institution, Sacco or Microfinance

• Proficient in business appraisals and interpretation of financial statements

• Knowledge of SASRA regulations will be an added advantage

• Must be proficient in MS Office Suite of Packages. Experience in Navision is an added advantage

• Strong analytical skills, excellent communication, negotiation skills and interpersonal skills, focused, self-driven and attentive to detail

• Ability to advise senior management and member stakeholders on credit management initiatives

• Strong business acumen and highly dependable

• Good customer service and interpersonal relations skills

• Experience in team leadership and supervision

• Good skills in report writing and data analysis

• Proven skills in credit risk analysis and mitigation

How to Apply

Candidates who meet the minimum requirements to:

1. Click on the link https://forms.office.com/r/UZSjWxCnqf and fill the application form

2. Send their detailed CV including 3 referees, a cover letter and relevant support documents to humanresource@finnlemm.com by 23rd May 2025 latest 5:00pm.

Only shortlisted candidates will be contacted. If you do not hear from us by 31st July 2025 kindly consider yourself unsuccessful.